Agent in Training - Farmers Insurance

Farmers District 40; East Lansing (MI); Hybrid; USD 40,000 - 70,000; Full time

Benefits offered by this job

Base salary plus uncapped commission

Paid training

Mentorship

Health insurance options

Hybrid scheduling

Job summary

Alecia Klann Agency in Lansing, MI, is seeking an Agent in Training to learn the insurance business, build client relationships, and grow toward leadership roles within Farmers Insurance.

You'll develop sales skills through coaching, quotes across Auto, Home, Life, and Commercial lines, and work toward agency sales goals while using CRM tools and building a trusted client base.

Qualifications

• Previous sales, customer service, insurance, or other customer-facing experience preferred.
• Comfortable communicating with customers over the phone.
• Motivated by goals, performance, and earning potential.
• Able to handle rejection and continue moving forward.
• Strong relationship-building and communication skills.
• Organized and consistent with follow-up.
• Coachable and willing to learn new sales techniques.
• Self-motivated with an interest in long-term career growth.
• Licensing in Property & Casualty and/or Life & Health preferred, or willingness to obtain.

Responsibilities

• Connect with new and existing prospects through agency leads, referrals, phone calls, email, and other outreach.
• Ask questions to understand client needs, priorities, and current coverage.
• Prepare quotes and recommend Auto, Home, Life, Commercial, and other insurance products.
• Follow up consistently with prospects throughout the sales process.
• Build lasting client relationships that generate retention and referrals.
• Identify additional coverage opportunities and help clients understand options.
• Work toward individual and agency sales goals.
• Maintain an organized pipeline using CRM tools.
• Participate in ongoing coaching, product education, and sales development.

Skills

Sales skills

Communication

Relationship-building

Organization

Coachable

Customer service

Tools

CRM software

Job description

Agent in Training | Alecia Klann Agency | Farmers Insurance

Lansing, MI

Build a Career in Insurance With Room to Grow

If you enjoy working with people, are motivated by goals, and want a career where your effort can directly impact your earning potential, the Alecia Klann Agency is looking for an Agent in Training to join the team in Lansing.

This is a sales-focused opportunity where you'll learn the insurance business, build relationships with clients, and develop skills that can lead to long-term advancement, leadership, and even potential agency ownership.

What You'll Do

• Connect with new and existing prospects through agency leads, referrals, phone calls, email, and other outreach
• Ask questions to understand each client's needs, priorities, and current coverage
• Prepare quotes and recommend Auto, Home, Life, Commercial, and other insurance products
• Follow up consistently with prospects throughout the sales process
• Build lasting client relationships that generate retention and referrals
• Identify additional coverage opportunities and help clients understand their options
• Work toward individual and agency sales goals
• Maintain an organized pipeline using CRM tools
• Participate in ongoing coaching, product education, and sales development

What We're Looking For

• Previous sales, customer service, insurance, retail, banking, hospitality, or other customer-facing experience preferred
• Comfortable communicating with customers over the phone
• Motivated by goals, performance, and earning potential
• Able to handle rejection and continue moving forward
• Strong relationship-building and communication skills
• Organized and consistent with follow-up
• Coachable and willing to learn new sales techniques
• Self-motivated with an interest in long-term career growth
• Property & Casualty and/or Life & Health licensing is preferred, or willingness to obtain required licensing

What the Agency Offers

• Base salary plus uncapped commission
• Performance bonuses and additional incentives
• Paid training and ongoing coaching
• Hands-on mentorship within an established Farmers Insurance agency
• Access to Farmers training resources, including the University of Farmers
• Opportunities to develop into leadership or specialized insurance roles
• Paid time off and holidays
• Flexible scheduling and potential hybrid opportunities based on agency needs
• Health insurance support options based on agency offerings
• The tools, resources, and products of the Farmers Insurance brand

Grow Beyond Your Next Job

Whether you already have sales experience or you're looking to turn your customer-facing background into a new career, this position offers the opportunity to learn the insurance industry while building valuable sales and business skills.

For candidates interested in entrepreneurship, the Farmers Protege Program can provide a structured development path toward potentially owning and operating a Farmers Insurance agency in the future.