AGENT II - AIR LOGISTICS

Pentagon Freight Services, Inc.; Houston (TX); On-site; USD 48,000 - 70,000; Full time

Job summary

Kids for the Future is seeking an Agent II - Air Logistics in Houston, TX. The role sits in the Operations Department and reports to the Account Manager, coordinating freight forwarding tasks within the scope of air export logistics.

Responsibilities include AES filing, documenting shipments, and liaising with USA and overseas offices, agents, and customers to ensure timely delivery, accurate billing, and proactive client communication.

Qualifications

• Minimum 3 years' experience as an Air Export Agent.
• Familiar with AES filing requirements.
• Desirable: Dangerous Goods IATA/IMDG/DOT.

Responsibilities

• Coordinate AES filing and shipping documentation.
• Review shipping requirements and select cost-effective methods.
• Distribute and release documents to carrier, customers and agents.
• Liaise with USA/overseas offices, agents, contractors and clients.
• Communicate with overseas agents on pre-alerts and docs.
• Provide quotes for transportation, including out-of-gauge cargo.
• Mentor entry level agents and assist Team Lead as needed.
• Ensure timely billing and maintain client updates.

Job description

• Location 1211 E. Richey Rd.,Houston, TX, 77073,United States
• Employee Type Full-Time
• Manage Others No

Description

Position Summary

The Agent II - Air Logistics sits within the Operations Department and reports to the Account Manager. The Agent II- Air Logistics is responsible for coordinating various tasks within the freight forwarding scope of work.

Position Responsibilities

The Agent II- Air Logistics is responsible and accountable for (but not limited to) the following:

• Has knowledge and understanding of AES filing requirements.
• Review shipping requirements and identify the most cost-effective methods
• Ensure documentation is accurately processed, distributed and released to carrier, customers and agents in a timely manner.
• Liaising with PFS offices, agents, contractors, third parties and clients in USA and overseas
• Communicate with overseas agents to ensure proper pre-alerts and documentation.
• Notify clients on statues of shipment and maintain proactive communication with clients
• Establish and maintain professional relationships with export carriers, transportation agencies and sales.
• Source methods of transportation and create quotes for the customer. Including out of gauge and oversized cargo.
• Provide best-in-class freight forwarding and logistics services at all times.
• Ensure the proper and timely billing of customers.
• Act as a Mentor to entry level agents' level 1 and 2 and provide training as required
• Provide back-up support to the Team Lead/ Supervisor during their absence
• Minimum 3 years' previous experience as an Air Export Agent
• Dangerous Goods IATA/IMDG/DOT highly desirable
• Advanced negotiation and relationship skills
• Positive and professional attitude
• Proficient in the Microsoft Office suite
• High attention to detail and strong planning and organizing skills
• Excellent communication skills both verbal and written
• Ability to work autonomously and within a team environment