Agent, Guest Services

Alaskajobs; Alaska; On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Free cruise after first season

Referral program

Experience of a lifetime

Rewards & Incentives

Community Service

Employee Activities

Job summary

HAP Alaska Yukon is seeking a friendly Guest Services Agent to welcome travelers, manage bookings, and share local tips that showcase the North's magic.

You will ensure guests have a smooth, warm stay, assist with activities and excursions, and thrive in a fast-paced, outdoor-focused setting.

Responsibilities

• Welcome guests from around the world and assist with bookings and check-in/out processes.
• Share insider tips about Alaska and local culture to enhance guest experiences.
• Ensure each guest's stay is smooth, warm, and memorable in a fast-paced setting.

Job description

Service Excellence. Performance. Integrity. Teamwork. Consistency. Innovation.

Be the friendly face of adventure in the wild Yukon! As a Guest Services Agent, you’ll welcome travelers from around the world, helping them experience the magic of the North—from aurora sightings to local culture. You’ll handle bookings, share insider tips, and ensure every guest’s stay is smooth, warm, and unforgettable. If you love people, nature, and fast-paced days, this role is your perfect frontier.

Benefits & Incentives

• Travel - FREE CRUISE AFTER YOUR FIRST SEASON!
• Reward for Referral Program
• Experience – Of a lifetime!
• Rewards & Incentives
• Community Service
• Employee Activities
• Professional Growth

HAP Alaska Yukon is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin, disability or protected veteran status.