Agent Contracting & Compliance Specialist

Express Employment Professionals - Cincinnati East; Waco (TX); On-site; USD 32,000 - 42,000; Full time

Job summary

Express Employment Professionals - Cincinnati East is seeking an organized Agent Contracting Representative to join our insurance services client’s administrative team in Texas. The role focuses on processing onboarding paperwork, maintaining records, and ensuring licensing and regulatory requirements are met.

You will support contracting and sales teams, manage documentation accuracy, and respond to agents with clarity while maintaining confidentiality in a professional office setting.

Qualifications

• High school diploma or GED required; college coursework preferred.
• 1–2 years of administrative, clerical, or office support experience.
• Experience in insurance, compliance, or HR is a plus.
• Proficient in Microsoft Office (Outlook, Word, Excel).
• Strong written and verbal communication skills.

Responsibilities

• Process and track agent contracting and appointment paperwork.
• Maintain agent records in internal systems.
• Verify agent licensing and required documentation.
• Monitor contract renewals and appointment status.
• Communicate with agents on missing paperwork.
• Ensure compliance with policies and regulatory standards.
• Assist with audits, reporting, and quality control.
• Provide admin support to contracting and sales teams.
• Handle calls and emails professionally.

Skills

Data entry

Document management

Professional communication

Multitasking

Problem-solving

Dependability

Teamwork

Independent work

Education

High school diploma or GED

College coursework preferred

Tools

Microsoft Office (Outlook, Word, Excel)

Job description

Express Employment Professionals - Cincinnati East is seeking an organized Agent Contracting Representative to join our insurance services client’s administrative team in Texas. The role focuses on processing onboarding paperwork, maintaining records, and ensuring licensing and regulatory requirements are met.

You will support contracting and sales teams, manage documentation accuracy, and respond to agents with clarity while maintaining confidentiality in a professional office setting.