Agency Training Manager

Great West Casualty Company; South Sioux City, Northern (NE, KY); Hybrid; USD 70,000 - 120,000; Full time

Benefits offered by this job

Generous paid time off

Medical, Dental, Vision insurance

401(k) with company match

HSA and FSA benefits

Paternal Leave and Adoption Assistance

Employee scholarships for dependents

Volunteer opportunities

Wellness program and gym subsidies

Job summary

Great West Casualty Company is seeking an Agency Training Manager to lead the strategy, development, and delivery of agency training programs. You will work across departments to strengthen agent knowledge, support business growth, and ensure regulatory compliance.

The role requires building relationships, managing multiple priorities, and delivering measurable impact within a collaborative environment.

Qualifications

• Proven experience designing and leading training programs.
• Strong knowledge of Property & Casualty insurance products and the independent agency model is preferred.
• Understanding of adult learning principles and instructional design best practices.

Responsibilities

• Lead planning, development, implementation, and continuous improvement of agency training programs.
• Supervise, coach, and direct training team members to ensure on-schedule, high-quality delivery.
• Develop engaging learning content with internal experts and external presenters.

Skills

Training design

P&C knowledge

Adult learning

Leadership

Project management

Communication

Job description

Are you passionate about developing people, creating impactful learning experiences, and helping independent insurance agencies thrive? We are seeking an experienced, energetic, and collaborative Agency Training Manager to lead the strategy, development, and delivery of our agency training programs at Great West.

In this highly visible role, you'll serve as the driving force behind training initiatives that strengthen agent knowledge, support business growth, and ensure regulatory compliance. You'll collaborate with leaders across the organization to design engaging educational experiences while inspiring a culture of continuous learning.If you're an outgoing leader who enjoys building relationships, managing multiple priorities, and making a measurable impact, we'd love to hear from you.

Description

Shape the Future of Agency Success!

What You'll Do

• Lead the planning, development, implementation, and continuous improvement of agency training programs.
• Supervise, coach, and provide direction to training team members, ensuring projects are completed accurately, efficiently, and on schedule.
• Develop engaging learning content in partnership with internal subject matter experts, department leaders, and external presenters.
• Design and deliver training programs that support independent agency success, organizational initiatives, and strategic business goals.
• Build strong, collaborative relationships with agents, employees, vendors, business stakeholders, and leadership.
• Coordinate training schedules, educational events, webinars, and promotional activities alongside the marketing team.
• Ensure all Continuing Education (CE) programs comply with state insurance department regulations and licensing requirements.
• Deliver premier service and support to employees, agents, and insureds while fostering a positive learning environment.

What You Bring

• Proven experience designing and leading successful training programs.
• Strong knowledge of Property & Casualty (P&C) insurance products and the independent agency distribution model is preferred.
• Thorough understanding of adult learning principles and instructional design best practices.
• Working knowledge of state insurance department regulations, including Continuing Education (CE) requirements.
• Demonstrated leadership experience with the ability to motivate, mentor, and develop others.
• Exceptional organizational and project management skills with the ability to manage multiple deadlines simultaneously.
• Outstanding communication and presentation skills, both in-person and virtual.
• A collaborative mindset with the ability to build productive relationships across departments and with external partners.
• High attention to detail and commitment to delivering quality results.
• An energetic, outgoing personality that thrives in collaborative environments and enjoys engaging with others.

What Makes You Successful

• You are a natural relationship builder who enjoys connecting with people.
• You bring creativity and innovation to learning and development.
• You excel at balancing strategy with execution.
• You are adaptable, organized, and proactive when managing competing priorities.
• You foster teamwork, embrace collaboration, and contribute to a positive culture.
• You are passionate about helping others grow and succeed.

Why This Role Matters

As the Agency Training Manager, you'll play a critical role in equipping our agents and employees with the knowledge, skills, and confidence they need to succeed. Your leadership will directly influence agency performance, regulatory compliance, employee development, and the overall success of our organization.

Your Future Starts Here: Benefits That Support Your Lifestyle

• Compensation includes a salary commensurate with experience
• Generous paid time off and paid company holiday schedule
• Comprehensive benefits from day one
• Medical, Dental, Vision, Life, Long-Term Disability, Company Match 401(k), HSA, FSA
• Paternal Leave, Adoption Assistance, Fertility and Family Planning Assistance, Pet Insurance, Retail Discount Programs
• Community volunteer opportunities
• Support of healthy lifestyles through a wellness program including gym subsidies
• Scholarships for dependents of Great West employees
• Company paid continuing education and monetary awards for professional development

Who We Are

At Great West, an Old Republic Company, we are dedicated to serving the people and businesses that keep America moving. As one of the nation's leading providers of insurance solutions for the trucking industry, we partner with drivers, fleets, agents, and customers to deliver exceptional service, innovative solutions, and trusted expertise. Our success is built on the strength of our employees, with more than 1,200 professionals working across the country who are committed to integrity, collaboration, and making a difference every day.

We believe that great people build great companies. That's why we foster a culture where employees are valued, supported, and empowered to grow both personally and professionally. Whether you're helping customers, supporting business operations, or supporting your team, your contributions matter. If you're looking for a career with a stable, respected organization that prioritizes customer service, teamwork, continuous learning, and employee well-being, we invite you to join Great West as we help keep the nation's economy moving forward, one mile at a time.

Great West is an Equal Opportunity Employer

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