Agency Representative I

Farm Bureau Financial Services; West Des Moines (IA); On-site; USD 40,000 - 60,000; Full time

Job summary

Farm Bureau Financial Services in West Des Moines, IA is seeking an Agency Representative I who thrives on building relationships, delivering excellent service to customers and agents, and solving problems.

This role blends customer service with sales growth, offering monthly bonuses based on results. Ideal candidates will be team oriented, well organized, and possess or pursue P&C and Life & Health licenses, with a passion for protecting livelihoods and futures.

Qualifications

• Experience in Insurance Industry and Customer Service preferred.
• Must have or be able to attain P&C and Life and Health licenses / certifications.
• Ability to maintain confidentiality and work from our office in West Des Moines, IA.

Responsibilities

• Provide customer service for customers and agents and drive sales, growth, and closing business.
• Collaborate with team members with a focus on customer-first service and problem solving.
• Contribute to a culture that protects livelihoods and futures through effective communication.

Skills

Customer service

Sales

Communication

Team oriented

Education

P&C and Life & Health licenses

Job description

Agency Representative I

We are seeking relationship builders who are customer focused, sales driven, problem solvers, and effective communicators and thrive in the team environment. We need people who put customers and our agents first and have a passion to protect livelihoods and futures.

As part of the FBFS Central team, you will be responsible for providing customer service for our customers and agents along with driving sales, growth, and closing business. In addition to their regular pay, team members can earn monthly bonuses based on sales results. Optimal team members would possess flexibility in a wide range of tasks and are able to specialize in specific areas of the industry of their choosing.

Whether this position is your starting point, life-long passion, or something in between, we’ll help you reach your next goal by making the most out of your career with us.

What You Need to Join Our Team:

• Experience in Insurance Industry and Customer Service preferred.
• Current Property and Casualty, Life and Health licenses preferred.
• Must have a “Team Oriented Mindset”, the ability to work well with customers, the field force, and home office personnel.
• Must excel in customer service, critical thinking, and communication skills.
• Must be well organized and have good attention-to-detail.
• Must have strong sales acumen.
• Must have or be able to attain P&C and Life and Health licenses / certifications.
• Ability to maintain confidentiality is required.
• Ability to work from our office in West Des Moines, Iowa.

What We Offer You:

When you’re on our team, you get more than a great paycheck.You’ll hear about career development and educational opportunities.We offer an enhanced 401K with a match, low-cost health, dental, and vision benefits, and life and disability insurance options.We also offer paid time off, including holidays and volunteer time, and teams who know how to have fun.Add to that an onsite wellness facility with fitness classes and programs, a daycare center, a cafeteria, and for many positions, even consideration for a hybrid work arrangement.

If your values align with ours, we invite you to join Farm Bureau Financial Services…where the grass really IS greener!

Work Authorization/Sponsorship

At this time, we are not considering candidates that need any type of immigration sponsorship now or in the future, such as additional or permanent work authorization. Applicants must be currently authorized to work in the United States on a full-time, permanent basis. We are not able to sponsor now or in the future, or take over sponsorship of, an employment visa or work authorization for this role. For example, we are not considering candidates with OPT status.