Agency Representative

Dozie Ony Farmers Insurance; San Antonio (TX); On-site; USD 35,000 - 52,000; Full time

Benefits offered by this job

Paid Time Off (PTO)

Flexible Schedule

Life Insurance

Hands on Training

Mon-Fri Schedule

Career Growth Opportunities

Job summary

Dozie Ony Farmers Insurance in San Antonio seeks an Agency Representative to build client relationships, advise on coverages, and guide policy changes and billing questions. Training and licensing assistance are provided; a bilingual English/Spanish candidate is a plus.

No prior insurance experience required—we offer mentorship, ongoing training, and opportunities for advancement in a friendly, growth-oriented agency.

Qualifications

• Must have or be willing to obtain a Property & Casualty license.
• Positive attitude and self-motivated mindset.
• Bilingual in English and Spanish is a plus.

Responsibilities

• Build relationships with clients and tailor insurance solutions.
• Help customers navigate policy changes, coverage options and billing questions.
• Promote additional products and services to meet client goals.
• Respond promptly to calls, emails, and in-person inquiries.
• Provide friendly service before, during, and after the sale.
• Encourage referrals to grow our trusted network.
• Learn underwriting and compliance standards to ensure accuracy.
• Stay informed about new products and services.
• Contribute to a positive, team-focused workplace.

Skills

Customer service

Sales

Bilingual (English/Spanish)

Job description

Job Description

Make a Real Difference- One Customer at a Time!

Are you passionate about helping others? Do you enjoy solving problems and providing excellent customer service? We are looking for a friendly, dedicated Agency Representative to join our growing team.

In this role, you'll play a key part in supporting our clients by ensuring they have the protection they need. You'll build meaningful relationships, respond to customer needs with care and urgency, and offer solutions that support their financial well-being. If you love working with people and have a customer-first mindset, this is the opportunity for you.

No insurance experience? That's okay!

We welcome individuals with sales and customer service experience from other industries- We'll provide the training and support you need to succeed, including licensing assistance, mentorship, and continuing education.

Benefits

• Paid Time Off (PTO)
• Flexible Schedule
• Life Insurance
• Hands on Training
• Mon-Fri Schedule
• Career Growth Opportunities

Responsibilities

• Build strong relationships with clients by understanding their needs and providing tailored insurance solutions.
• Help customers navigate policy changes, coverage options and billing questions with clarity and care.
• Offer additional products and services that support customer goals and lifestyles.
• Respond promptly and professionally to phone calls, emails, and in-person inquiries.
• Provide friendly and helpful service during every interaction- before, during, and after the sale.
• Actively seek customer feedback and referrals to grow our trusted network.
• Learn and follow underwriting and compliance standards to ensure accuracy and transparency.
• Stay informed about new products and services so you can always offer the best options.
• Contribute to a positive, team-focused workplace environment.

Requirements

• Must be have or be willing to obtain a Property & Casualty insurance license
• Positive attitude and self-motivated mindset.
• Bilingual in English and Spanish is a plus!

Why Join Our Team?

• Supportive training and mentoring from experienced professionals
• We love to promote from within-tons of opportunities for advancement!
• Competitive compensation structure with bonus potential
• Career growth in a well-established and respected agency
• A people-first culture where your contributions truly matter