Agency Partnerships Growth Manager

Jewelers Mutual Group; Neenah (WI); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Competitive compensation

Collaborative culture

Community & giving

Great Place to Work Certified

Job summary

Jewelers Mutual Group in Wisconsin is seeking an Associate Account Manager to serve as the primary liaison with our small agency partners. You will service the small agency business, drive results across KPIs, and onboard new partners while ensuring contractual compliance.

You’ll build strong relationships to grow new business, train partner organizations on best practices, and coordinate with P&L leadership to guide product strategy and program direction.

Qualifications

• HS diploma or GED.
• 1-2 years of customer-facing experience.
• Experience with the MS Office Suite.
• Strong communication skills at all levels including the ability to inform, educate, negotiate, and persuade.

Responsibilities

• Manage existing small agency partnerships for production, growth, and profitability.
• Maintain and respond to communication via email or phone with current and prospective insurance agents.
• Serve as the partner’s client support by guiding them to success in their program, troubleshooting and resolving all questions or concerns with urgency.
• Execute onboarding, including system setup and training of a new partner on systems, processes, and promotional techniques.
• Identify and execute on additional opportunities for training, engagement, and growth based on the unique needs of each partner using JM’s account management practices.
• Utilize Salesforce at organizational direction to build strong, accountable engagement tracking.
• Maintain timely partner checkpoints to ensure ongoing compliance with brand standards, regulatory requirements, and partner contracts.
• Coordinate marketing materials and any technical requirements cross-functionally in support of the relationship.

Job description

Jewelers Mutual Group in Wisconsin is seeking an Associate Account Manager to serve as the primary liaison with our small agency partners. You will service the small agency business, drive results across KPIs, and onboard new partners while ensuring contractual compliance.

You’ll build strong relationships to grow new business, train partner organizations on best practices, and coordinate with P&L leadership to guide product strategy and program direction.