Agency Operations Lead | Drive Efficiency & Growth

Ivanka Digital; New York (NY); On-site; USD 90,000 - 120,000; Full time

Job summary

A leading digital agency in New York is seeking an experienced Agency Operations Director. The role requires collaboration with the executive team to define and document agency procedures, ensuring efficiency and profitability. Responsibilities include managing project workflows, overseeing QA, and attracting top talent. The ideal candidate has a strong background in operations management and project leadership to drive organizational success.

Qualifications

• Experience in operations management and process optimization.
• Proven track record in account and project management.
• Ability to collaborate with cross-functional teams.

Responsibilities

• Define and document procedures for organizational efficiency.
• Oversee QA and project management staff.
• Ensure client projects stay on budget and schedule.
• Attract and recruit top talent.

Job description

A leading digital agency in New York is seeking an experienced Agency Operations Director. The role requires collaboration with the executive team to define and document agency procedures, ensuring efficiency and profitability. Responsibilities include managing project workflows, overseeing QA, and attracting top talent. The ideal candidate has a strong background in operations management and project leadership to drive organizational success.