Strategic Operations Leader — Align & Deliver at Scale

dentsu; New York (NY); On-site; USD 136,000 - 219,650; Full time

Benefits offered by this job

Medical, vision, and dental insurance

401k

Flexible paid time off

At least 15 paid holidays per year

Paid parental leave

Job summary

A leading marketing agency in New York is looking for a Director of Operations to drive strategic initiatives and enhance operational effectiveness. This highly collaborative role involves working closely with the CEO and leadership team to manage workflows, create operational standards, and facilitate executive communications. Candidates should have over 5 years of experience in operations or program management within tech/media environments and possess strong leadership skills. The agency also offers comprehensive benefits and competitive salary packages.

Qualifications

• 5-7+ years in operations, program management, or business management within fast-paced tech/media environments.
• Proven success leading multi-workstream delivery.
• Knowledge of the media industry, competitive landscape and publisher ecosystem.
• Strong analytical skills with the ability to interpret data and provide actionable insights.
• Excellent communication and interpersonal skills to work effectively with multiple teams.

Responsibilities

• Lead and design operational rhythms across leadership meetings and reviews.
• Manage cross-team workflows and deadlines to deliver initiatives on time.
• Create tools that drive operational excellence and efficiency.
• Prepare executive-level communications and presentations.
• Build strong stakeholder relationships and integrate cross-functional teams.

Skills

Operations leadership

Program management

Analytical skills

Communication

Strategic project management

Stakeholder management

Presentation craftsmanship

Multi-workstream delivery

Fast-paced environment adaptation

Education

5-7+ years in operations or related field

Tools

PowerPoint

Project management tools

Job description

A leading marketing agency in New York is looking for a Director of Operations to drive strategic initiatives and enhance operational effectiveness. This highly collaborative role involves working closely with the CEO and leadership team to manage workflows, create operational standards, and facilitate executive communications. Candidates should have over 5 years of experience in operations or program management within tech/media environments and possess strong leadership skills. The agency also offers comprehensive benefits and competitive salary packages.