Agency Manager - State Farm Agent Team Member

Charles Cathey Jr; Chicago (IL); Hybrid; USD 60,000 - 70,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Vision insurance

401(k)

Bonus based on performance

Competitive salary

Dental insurance

Job summary

Charles Cathey Jr Agency in Chicago, IL is seeking a motivated Agency Manager to lead the office, drive business development, and elevate customer engagement. You will oversee daily operations and coach a team while aligning with State Farm standards.

The role focuses on coaching, marketing outreach, tracking metrics, ensuring compliance, and building long-term customer relationships. Full-time position with competitive benefits.

Qualifications

• Demonstrated leadership or supervisory experience.
• Strong communication and organizational skills.
• Ability to manage multiple priorities in a fast-paced setting.
• Prior insurance, business, or customer service experience preferred.
• Must be able to obtain applicable state insurance licenses.

Responsibilities

• Oversee day-to-day activities within the agency office.
• Support team members through coaching and coordination of workflow.
• Contribute to marketing initiatives and outreach within the community.
• Track and analyze business metrics to support growth objectives.
• Ensure compliance with established policies and procedures.

Skills

Leadership

Clear communication

Multi-tasking

Team coaching

Job description

Full Time in Chicago - IL

Replies within 24 hours

• Health insurance
• Paid time off
• Vision insurance
• 401(k)
• Bonus based on performance

You May Be a Great Fit as an Agency Manager at Charles Cathey - State Farm Agent if

• You take ownership and follow through until the issue is fully resolved.
• You communicate clearly and confidently, even when the situation is stressful or urgent.
• You thrive on solving problems and aren’t afraid to dig in, investigate, and get answers.
• You genuinely care about your community and want to make a positive impact on the people around you.
• You’re motivated by goals and growth, and you know how to turn needs-based conversations into confident customer decisions that truly help customers.

Location Address 1652 E. 87th Street, Chicago, IL. 60617

At the Charles Cathey Jr Agency, we’re here to help people protect what matters most. We take pride in serving our community with integrity, care, and real support. Whether we’re helping someone navigate a claim or personalize a plan, we believe in doing meaningful work that makes a difference. If you're looking to grow your career, help others, and be part of a team that strives to do good every day, you’ll fit right in with us.

We are seeking a motivated Agency Manager to provide leadership within the office and oversee business development, customer engagement, and operational processes. The role contributes to office performance goals and supports long-term customer relationships.

Responsibilities

• Oversee day-to-day activities within the agency office.
• Support team members through coaching and coordination of workflow.
• Contribute to marketing initiatives and outreach within the community.
• Track and analyze business metrics to support growth objectives.
• Ensure compliance with established policies and procedures.

Qualifications

• Demonstrated leadership or supervisory experience.
• Strong communication and organizational skills.
• Ability to manage multiple priorities in a fast-paced setting.
• Prior insurance, business, or customer service experience preferred.
• Must be able to obtain applicable state insurance licenses.

Compensation $60,000.00 - $70,000.00 per year

Agency Manager - State Farm Agent Team Member

Full Time in Chicago - IL

Benefits

• Health insurance
• Paid time off
• Vision insurance
• 401(k)
• Bonus based on performance
• Competitive salary
• Dental insurance

Join a community of good neighbors

Make a difference in your community every day.

Gain confidence and grow your dream career.

Earn benefits and rewards that are second to none