Agency Manager: Lead, Grow & Make an Impact in Chicago

Charles Cathey Jr; Chicago (IL); Hybrid; USD 60,000 - 70,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Vision insurance

401(k)

Bonus based on performance

Competitive salary

Dental insurance

Job summary

Charles Cathey Jr Agency in Chicago, IL is seeking a motivated Agency Manager to lead the office, drive business development, and elevate customer engagement. You will oversee daily operations and coach a team while aligning with State Farm standards.

The role focuses on coaching, marketing outreach, tracking metrics, ensuring compliance, and building long-term customer relationships. Full-time position with competitive benefits.

Qualifications

• Demonstrated leadership or supervisory experience.
• Strong communication and organizational skills.
• Ability to manage multiple priorities in a fast-paced setting.
• Prior insurance, business, or customer service experience preferred.
• Must be able to obtain applicable state insurance licenses.

Responsibilities

• Oversee day-to-day activities within the agency office.
• Support team members through coaching and coordination of workflow.
• Contribute to marketing initiatives and outreach within the community.
• Track and analyze business metrics to support growth objectives.
• Ensure compliance with established policies and procedures.

Skills

Leadership

Clear communication

Multi-tasking

Team coaching

Job description

Charles Cathey Jr Agency in Chicago, IL is seeking a motivated Agency Manager to lead the office, drive business development, and elevate customer engagement. You will oversee daily operations and coach a team while aligning with State Farm standards.

The role focuses on coaching, marketing outreach, tracking metrics, ensuring compliance, and building long-term customer relationships. Full-time position with competitive benefits.