Agency Growth & Operations Manager (Commercial Lines)

Jonus Group; Chesterfield (MO); Vor Ort; USD 125.000 - 135.000; Vollzeit

Zusammenfassung

The Jonus Group is seeking an Agency Manager / Office Manager to lead operations and foster strong agent relationships. This hands-on role demands ownership, problem solving, and a business-minded approach with a background in commercial lines insurance.

In-office, five days a week, you will drive efficiency, support growth initiatives, and ensure exceptional service. Responsibilities include evaluating software systems, training staff, building carrier partnerships, and leading monthly agency

Qualifikationen

• Proven experience in commercial lines insurance.
• Tech-savvy with the ability to evaluate and implement new software systems.
• Strong interpersonal, leadership, and problem-solving skills.
• Ability to influence and build trust with independent contractors.
• Proactive, organized, and business-oriented mindset.
• Exceptional communication skills and a collaborative approach to leadership.

Aufgaben

• Operations & Technology: Evaluate and implement software systems, train employees, and enhance operational processes.
• Agent Relations: Build and maintain relationships with independent agents, provide support, and gather feedback to improve services.
• Problem-Solving: Address customer complaints and operational challenges, ensuring issues are resolved efficiently.
• Business Development: Pursue new carrier contracts, recruit additional agencies, and support the company’s growth initiatives.
• Insurance Expertise: Leverage commercial lines experience to assist agents in placing accounts and understanding carrier appetites.
• Meetings & Culture: Lead monthly agency meetings, communicate updates, and organize team-building events such as lunches and golf tournaments.
• Financial Support: Collaborate with the accounting team on budgets and operational improvements.

Kenntnisse

Commercial lines insurance

Tech-savvy

Leadership

Relationship building

Problem solving

Communication

Jobbeschreibung

The Jonus Group is seeking an Agency Manager / Office Manager to lead operations and foster strong agent relationships. This hands-on role demands ownership, problem solving, and a business-minded approach with a background in commercial lines insurance.

In-office, five days a week, you will drive efficiency, support growth initiatives, and ensure exceptional service. Responsibilities include evaluating software systems, training staff, building carrier partnerships, and leading monthly agency