Agency Director (Home Care)

Addus HomeCare, Inc.; Tucson, Northern (AZ, KY); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Medical, Dental, Vision

Bonus Opportunities

401(k) with company match

Daily pay option

Continued education support

Paid time off (PTO)

Retirement planning

Life insurance

Employee discounts

Job summary

Addus HomeCare, Inc. is seeking an Agency Director to oversee daily operations, ensuring safe, high-quality home care services in line with regulations and client care plans. The role emphasizes leadership, staffing, scheduling, and compliance to maintain service excellence.

The position also drives business development to grow the client base and revenue, leads budget-conscious operations, and collaborates with referral sources while ensuring HIPAA and payer rules are followed.

Qualifications

• Bachelor’s Degree preferred.
• 5–7 years of healthcare supervisory/management experience.
• Experience in home health or community-based services preferred.
• Proven ability to drive census and revenue growth.
• Proficiency in Microsoft Office; familiarity with budgeting and P&L.

Responsibilities

• Lead and manage overall agency operations, guiding staff in scheduling and delivering client services.
• Oversee care plan development and execution to meet quality standards and regulatory requirements.
• Manage daily administrative functions including scheduling, payroll, billing, and recordkeeping.
• Recruit, train, and retain agency staff; coordinate education programs with the support center.
• Ensure compliance with HR policies and regulatory standards.
• Support business development through sales and marketing initiatives.
• Build relationships with referral agencies and participate in industry organizations.
• Assist in budget preparation and monitor financial performance; implement corrective actions as needed.
• Maintain confidentiality and comply with HIPAA, Medicare, and Medicaid regulations.
• Perform other duties as assigned.

Skills

Strong communication

Team-building

Interpersonal skills

Frequent local travel

Education

Bachelor’s Degree

Tools

Microsoft Office

Job description

Position: Agency Director

Location: Arcadia Home Care & Staffing 4500 Grant Road, Suite C Tucson, AZ 85712

Schedule: Monday through Friday, 8:00 AM – 5:00 PM

Direct Reports - 8

Position Summary:

The Agency Director is responsible for overseeing the daily operations of the agency, ensuring the delivery of safe, effective home care services in alignment with quality standards, state and federal regulations, and individual care plans. This role also plays a key part in business development efforts to grow the client base and drive revenue.

We Offer Our Team the Best:

• Medical, Dental, and Vision Benefits
• Bonus Opportunities
• Company-Matched 401(k)
• Daily Pay Option
• Continued Education Support
• Paid Time Off (PTO)
• Retirement Planning
• Life Insurance
• Employee Discounts

Essential Duties:

• Lead and manage overall agency operations, guiding staff in scheduling and delivering client services.
• Oversee care plan development and execution, ensuring services meet quality standards and regulatory requirements.
• Manage daily administrative functions including scheduling, payroll, billing, and recordkeeping.
• Recruit, train, and retain agency staff; coordinate education programs with the support center.
• Ensure compliance with HR policies and regulatory standards.
• Support business development through sales and marketing initiatives.
• Build relationships with referral agencies and participate in industry organizations.
• Assist in budget preparation and monitor financial performance; implement corrective actions as needed.
• Maintain confidentiality and comply with HIPAA, Medicare, and Medicaid regulations.
• Perform other duties as assigned.

Position Requirements & Competencies:

• Bachelor’s Degree preferred
• Minimum 5 to 7 years of healthcare and supervisory/management experience
• Preferred experience in home health or community-based services
• Proven ability to drive census and revenue growth
• Proficiency in Microsoft Office
• Experience with P&L and budget management
• Strong communication, team-building, and interpersonal skills
• Frequent local travel
• Reliable transportation, valid driver’s license, and state-required insurance

Addus provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Employee wellbeing is top priority at Addus Homecare, and we're thrilled to announce our recognition as the top healthcare company on Indeed's 2024 Top 100 Work Wellbeing Index. View the full rankings here: https://www.indeed.com/employers/work-wellbeing/work-wellbeing-100-ranking.