Ag Equipment Service Technician (Field & Shop Diagnostics)

Sydenstricker Nobbe Partners; Jerseyville (IL); On-site; USD 28,000 - 55,000; Full time

Job summary

Sydenstricker Nobbe Partners Jerseyville location is seeking a skilled service technician to diagnose and repair John Deere equipment and technology. You will mentor trainees, support customer clinics, and perform field diagnostics when needed.

The role emphasizes billable time management, precise documentation of work orders, and adherence to safety standards while maintaining knowledge of John Deere products and related systems.

Qualifications

• Experience performing service repairs; demonstrated experience meeting performance metrics (preferred).
• Experience performing repairs and maintenance using special tools and equipment following Technical Manual procedures on machines of the Technician's specialty.
• Experience with mechanical, electrical and hydraulic systems used in off road, construction, lawn, or heavy equipment.
• Experience operating vehicles, tools, and equipment for diagnostic purposes.
• Experience with basic computer functions; experience using Service ADVISOR or other computer based diagnostic repair tools (preferred).
• Experience working cooperatively in a team environment.
• Experience communicating effectively verbally and in writing.
• Must have an adequate toolset to perform job responsibilities.
• High School Diploma, GED, or equivalent experience required; Associates degree preferred.
• Valid driver's license required; CDL (Commercial Driver's License) preferred.

Responsibilities

• Performs diagnostics and repairs on John Deere equipment and technology.
• Mentors Service Technician Trainees and Service Technicians.
• Conducts or supports customer clinics.
• Performs diagnostics and repairs in the field as required.
• Accountable for billable time and assigned work orders.
• Responsible for complete and thorough documentation of diagnostics and repairs performed on work orders and on time submittal of information.
• May participate in Service EDUCATE training programs required for the development of skills and knowledge.
• Operates and maintains vehicles, tools and equipment required to perform job responsibilities.
• Maintains a clean work area and performs work in a neat and orderly fashion.
• Follows all safety rules and regulations in performing work assignments.
• Maintains current knowledge of John Deere and competitive products.

Skills

Diagnostics and repairs

Mentoring

Teamwork

Written and verbal communication

Documentation

Field service

Education

High School diploma

Associates degree preferred

Tools

Service ADVISOR

Job description

Sydenstricker Nobbe Partners Jerseyville location is seeking a skilled service technician to diagnose and repair John Deere equipment and technology. You will mentor trainees, support customer clinics, and perform field diagnostics when needed.

The role emphasizes billable time management, precise documentation of work orders, and adherence to safety standards while maintaining knowledge of John Deere products and related systems.