Senior Field Service Technician - Diagnostics & Repairs

Sydenstricker Nobbe Partners; Farmington (MO); On-site; USD 52,000 - 70,000; Full time

Job summary

Sydenstricker Nobbe Partners in Farmington, MO seeks an experienced service technician to diagnose, repair and maintain John Deere and other turf equipment. You will work independently with guidance from the Service Manager, completing complex diagnostics and field service as needed.

You will mentor trainees, document work orders thoroughly, and stay current with safety rules, manuals and product knowledge.

Qualifications

• Experience performing service repairs; demonstrated experience consistently meeting performance metrics preferred.
• Experience performing repairs and maintenance using special tools and equipment following Technical Manual procedures on machines of the technicians specialty.
• Experience with the mechanical, electrical and hydraulic systems used in off road, construction, lawn, or heavy equipment.
• Experience operating vehicles, tools, and equipment for diagnostic purposes.
• Experience with basic computer functions; experience using Service ADVISOR or other computer based diagnostic repair tools preferred.
• Experience working cooperatively in a team environment.
• Experience communicating effectively verbally and in writing.
• Must have an adequate toolset to perform job responsibilities.
• High School Diploma, GED, or equivalent experience required; Associate degree preferred.
• Valid driver's license required; CDL (Commercial Driver's License) preferred

Responsibilities

• Performs diagnostics and repairs on John Deere equipment and technology.
• Mentors Service Technician Trainees and Service Technicians; Conducts or supports customer clinics.
• Performs diagnostics and repairs in the field as required.
• Accountable for billable time and assigned work orders.
• Responsible for documentation of diagnostics and repairs performed and timely submittal of information.
• May participate in Service EDUCATE Training programs for skill development.
• Operates and maintains vehicles, tools and equipment required to perform job responsibilities.
• Maintains a clean work area and adheres to safety rules and regulations.
• Maintains current knowledge of John Deere and competitive products.

Skills

Diagnostics

Repairs

Teamwork

Communication

Field service

Tool usage

Computer literacy

Education

High School Diploma or GED

Associate degree preferred

Tools

Service ADVISOR

Special tools/equipment

Job description

Sydenstricker Nobbe Partners in Farmington, MO seeks an experienced service technician to diagnose, repair and maintain John Deere and other turf equipment. You will work independently with guidance from the Service Manager, completing complex diagnostics and field service as needed.

You will mentor trainees, document work orders thoroughly, and stay current with safety rules, manuals and product knowledge.