Logistics Customer Service Specialist | Health Benefits

Talentify; Olathe (KS); On-site; USD 21,000 - 30,000; Full time

Job summary

GXO is seeking a Customer Service Representative to support warehouse operations in a fast-paced logistics environment. You will help coordinate workload among warehouse staff, assist with order fulfillment, and maintain accurate documentation and reports.

The role requires strong communication skills, multitasking ability, and at least a high school diploma with 1 year of customer service experience. A flexible schedule is available, and medical and other benefits are provided.

Qualifications

• Proficiency in Microsoft Office.
• Ability to communicate effectively with carriers, customers, employees and management.
• Proven ability to multitask and prioritize workload in a fast-paced environment.

Responsibilities

• Coordinate workload allocation among warehouse workers, material handlers and drivers.
• Prepare work orders; troubleshoot orders and resolve discrepancies as needed.
• Assign and release orders sent for loading and unloading.
• Allocate and research inventory for orders.
• Enter data for inbound and/or outbound freight into the Warehouse Management System (WMS) and create bills of lading (BOLs).
• Maintain and generate required reports.
• Process, audit and file various documentation.

Skills

Microsoft Office

Customer service

Education

High school diploma or equivalent

Job description

GXO is seeking a Customer Service Representative to support warehouse operations in a fast-paced logistics environment. You will help coordinate workload among warehouse staff, assist with order fulfillment, and maintain accurate documentation and reports.

The role requires strong communication skills, multitasking ability, and at least a high school diploma with 1 year of customer service experience. A flexible schedule is available, and medical and other benefits are provided.