Afternoon Tea Manager

Quaintance-Weaver Inc.; Greensboro (NC); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

ESOP

Health insurance

Dental insurance

Vision insurance

Voluntary Life Insurance

401K

Paid vacation

Sick leave

Personal leave

Family medical leave

Domestic partner benefits

Continuing education

Job summary

Green Valley Grill is seeking an Afternoon Tea Manager to join their team in Greensboro, NC. The role focuses on delivering exceptional service during tea hours, leading a front-of-house team, and maintaining safety and cleanliness standards in a fast-paced restaurant setting.

Responsibilities include shift ownership, staff recruitment and development, and working to ensure a seamless guest experience through effective cross-department collaboration.

Qualifications

• Schedule availability to include tea hours as listed in the ad.
• Friendly, energetic and detail-oriented approach is required.
• Strong interpersonal and communication skills for guest service.
• Ability to lead and coordinate across departments in a fast-paced environment.

Responsibilities

• Communicate clearly and embody the organization's mission and values.
• Lead a team to deliver outstanding service and maintain systems.
• Maintain cleanliness and safety standards at all times.
• Own each shift, recruit and develop staff, and manage payroll and reports.
• Promote staff development and participation in meetings and trainings.

Skills

Friendly & energetic

Excellent communication

Leadership & team management

Hospitality mindset

Detail-oriented

Staff recruiting & coaching

Payroll & cost awareness

Safety & sanitation

Job description

Restaurant and Hotel Job Openings near Greensboro and Cary, NC

See all current openings and apply for positions at Lucky 32 Southern Kitchen, Print Works Bistro, Green Valley Grill, O.Henry Hotel and Proximity Hotel in Greensboro and Cary, NC.

Position:Afternoon Tea Manager

Location: Greensboro, NC

Job Id:3925

# of Openings:2

Afternoon Tea Manager

Location: Green Valley Grill

Hours: Full Time/Part Time

Green Valley Grill is looking for a friendly and energeticAfternoon Tea Managerto join their team of enthusiastic restaurant professionals who provide outstanding experiences to the guests they serve in a fast-paced environment. To deliver the type of outstanding experience we provide our guests, we need remarkable individuals who are committed to making a difference.

Our common objective is articulated in our mission, which, in summary, is to be of genuine service to our guests, fellow staff members, owners, and the Earth and her people. To find out more about working with us,visit www.qwrh.com/careers.

What are the responsibilities of a Tea Service Manager?

• Communicate clearly and perform consistently while using the mission and values of the organization as your bossAnticipate guest needs proactively by noticing opportunities to wow each guest
• Be a leader in communication and collaboration each and every day making sure to effectively integrate the needs from multiple departments and service team member
• Lead a team that will focus first on causing delight for our guests by giving outstanding service consistently and following our established systems
• Passionately maintain a high level of cleanliness and safety at all times
• Own each shift consistently while energetically leading and coaching colleagues
• Take responsibility for recruiting and hiring great people, then developing them into Lucky Star staff members
• Take ownership of the financial aspects of the Tea Service including payroll, daily reports, food cost and wastage
• Create an environment where leaders are prompted to further develop their skills in order to grow
• Energetically being involved to all staff members meetings and education opportunities
• Maintain a high level of cleanliness and safety, ensuring that our maintenance, training and sanitation standards are met at all times

What Skills and Experience are Desired for a Tea Service Manager?

• Schedule availability to include tea hours: Monday, Tuesday, and Wednesday 1pm-6pm, Thursday 10am-3:30pm, and Friday, Saturday, and Sunday 11am-7pm
• Friendly, energetic, and detail-oriented
• Passion for hospitality
• Great interpersonal and communication skills
• Strong sense of urgency and initiative
• Ability to retain and recall detailed information
• Working in a fast paced, enthusiastic work environment
• Employee Stock Ownership Plan (ESOP)
• Health, dental and vision insurance
• Voluntary Life Insurance
• 401K
• Paid annual leave (vacation, sick, personal, etc.)
• Family medical leave and domestic partner benefits
• Industry related continuing education and frame of reference opportunities