Afternoon Guest Service Specialist (Part-Time)

Hotel Lucine; Newbury (MA); Sur place; USD 25 000 - 28 000; Temps partiel

Résumé du poste

Blue Inn on the Beach is seeking a part-time Guest Service Associate for afternoon availability (12pm–8pm) at their Newbury, MA location. You will welcome guests, manage reservations, process payments, and respond to inquiries with a hospitality-first approach.

The role emphasizes excellent communication, teamwork, and professionalism in a fast-paced environment. Shifts are 2–3 per week year-round, with duties spanning front desk operations, guest services, and cross-department coordination to

Qualifications

• Part-time year-round team member required for 2–3 afternoon shifts per week (12pm–8pm).
• Must have excellent customer service and communication skills.
• Ability to work independently and with others; maintain professionalism.

Responsabilités

• Welcome and check-in guests in a friendly, efficient manner; provide phone etiquette.
• Manage reservations and deposits; send confirmations; upsell where appropriate.
• Handle guest inquiries, requests, and complaints; coordinate with other departments.

Connaissances

Customer service

Communication

Teamwork

Problem solving

Cash handling

Phone etiquette

Description du poste

Blue Inn on the Beach is seeking a part-time Guest Service Associate for afternoon availability (12pm–8pm) at their Newbury, MA location. You will welcome guests, manage reservations, process payments, and respond to inquiries with a hospitality-first approach.

The role emphasizes excellent communication, teamwork, and professionalism in a fast-paced environment. Shifts are 2–3 per week year-round, with duties spanning front desk operations, guest services, and cross-department coordination to