Customer Service Rep

Nashville Toyota North; Nashville (TN); On-site; USD 20,664 - 26,174; Full time

Benefits offered by this job

Medical and dental benefits

Paid time off (PTO)

Life insurance

Employee discounts

IRA bonus match program

Christmas fund program

Christmas party

Advancement opportunities

Oil changes discount

Free car washes

Free lunches on Saturdays

Job summary

Nashville Toyota North in Nashville, TN is looking for a full-time Front Desk Receptionist for the afternoon shift. The role focuses on customer service, greeting guests, phone coordination, and supporting office operations to keep the dealership running smoothly.

This entry-level position offers a competitive starting wage with strong benefits and opportunities for advancement within a team-oriented environment.

Qualifications

• At least 18 years old.
• Valid driver’s license and a clean driving record.
• Authorization to work in the U.S.
• Excellent customer service skills.

Responsibilities

• Greet guests at the showroom and direct them appropriately.
• Answer the phone promptly and route calls to the right personnel.
• Maintain a calm, professional demeanor with customers, even when stressed.

Skills

Customer service

Communication

Administrative skills

Job description

Nashville Toyota North in Nashville, TN is looking to hire a full-time Front Desk Receptionist to work the afternoon shift. Are you friendly, personable, and customer service-oriented? Do you want an opportunity to put your administrative skills to good use? Would you like to join a team-oriented car dealership that values the contributions of its employees? If so, read on!

This entry‑level office position earns a competitive starting wage of $17/hour. We provide excellent benefits, including medical, dental, paid time off (PTO), life insurance, employee discounts, an IRA bonus match program, a Christmas fund program, a Christmas party, and opportunities for advancement through internal promotions. Our team also enjoys discounted oil changes, free unlimited car washes, and free lunches during Saturday shifts.

About Nashville Toyota North

Nashville Toyota North proudly serves drivers from across the Middle Tennessee area. We offer a large selection of new and pre‑owned vehicles from the powerful Toyota Supra to the rugged Toyota Tacoma. But our top‑notch customer service doesn’t end in the showroom. We also treat our customers like VIPs in our service department and express center. Because only the very best will do, we strive to maintain a friendly and professional team of experts to help our customers shop for, service, and finance their dream cars.

We’re always looking for bright, motivated, and energetic professionals to add to our world‑class team. If you feel that your skills would be a valuable asset to our customers, then we want to get to know you! Join us today for access to competitive compensation, great benefits, and the chance to build the career you’ve always imagined.

A DAY IN THE LIFE OF A FRONT DESK RECEPTIONIST

As a Front Desk Receptionist, you serve as the face of our car dealership. Using your excellent customer service skills, you greet guests as they enter the showroom and ensure they feel comfortable. When customers call for information, you answer the phone in a timely manner and direct the call to the appropriate personnel. You maintain a calm and professional demeanor when speaking to customers, even when they’re upset with the service they’ve received.

In addition, you cross‑train to help with our back desk area and are happy to take on any task that comes your way. You also issue temp tags through our online system as well as maintain deal folders and ensure they’re ready for our sales team. Our front desk area is always clean and tidy under your watch. You enjoy having a job that uses your strong administrative and office skills, and you take great pride in knowing your hard work keeps our dealership running at optimal levels!

Qualifications For a Front Desk Receptionist

• At least 18 years old
• Valid driver’s license and a clean driving record
• Authorization to work in the U.S.
• Excellent customer service skills

Front desk experience is preferred, but multiple factors will be taken into consideration. Do you have excellent verbal and written communication skills? Can you balance multiple tasks while demonstrating good time management? Are you highly organized and attentive to detail? Do you work well in a collaborative environment? If yes, you might just be perfect for this entry‑level office administrative position!

WORK SCHEDULE FOR A FRONT DESK RECEPTIONIST

This full‑time entry‑level administrative position in our office works from 12 PM to 8 PM, Monday to Friday with weekends off.

ARE YOU READY TO JOIN OUR TEAM?

If you feel that you would be right for this entry‑level office job, please fill out our initial 3-minute, mobile‑friendly application. We look forward to meeting you!

Location: 37115

Salary: $17 per hour