Aftermarket Sales & Service Specialist

Komatsu Mining Corp.; Chicago (IL); Presencial; USD 60.000 - 65.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health benefits (Medical, dental, and-

401k or employee savings programs

Paid time off (vacation and holidays)

Employee assistance programs

Disability benefits

Life insurance

Employee learning and development

Descripción de la vacante

Komatsu is seeking a results-driven professional to maximize customer satisfaction through aftermarket product support, including parts, service, and training for assigned customers. The role emphasizes responsive service, competitive costs, and maintaining professional company image.

Key activities include marketing aftermarket services, developing new accounts, coordinating quotes, and promoting promotions across departments, with a focus on strong communication and customer service skills

Formación

• Sales experience in the Material Handling, Equipment, aftermarket field.
• Have MS Office skills (word processing, spreadsheets, report development).
• Strong and effective oral and written communication with customers, staff and management.
• Ability to coordinate with other department managers to develop aftermarket promotions.
• Strong customer service skills and mentality.

Responsabilidades

• Marketing and sales of all aftermarket services (parts and service) offered by the company.
• Plan and implement new account development, including calls on new customers.
• Act as liaison between customers and company sales, service and parts departments; coordinate quotes and proposals with other departments.
• Maintain communications with other departments to stay abreast of pricing, equipment updates, specials, etc.; coordinate aftermarket promotions with managers.
• Coordinate the evaluation of used equipment for new sales and trade-ins with aftermarket personnel and sales.

Descripción del empleo

Komatsu is seeking a results-driven professional to maximize customer satisfaction through aftermarket product support, including parts, service, and training for assigned customers. The role emphasizes responsive service, competitive costs, and maintaining professional company image.

Key activities include marketing aftermarket services, developing new accounts, coordinating quotes, and promoting promotions across departments, with a focus on strong communication and customer service skills