Aftermarket Sales Pro: Parts & Service Solutions

Weisiger Group; Charlotte (NC); Presencial; USD 60.000 - 80.000; Jornada completa

Descripción de la vacante

Carolina Cat in Charlotte, NC is seeking an Aftermarket Sales Associate to support retail aftermarket sales, customer engagement, and admin tasks for parts and service customers within an assigned branch territory. The role emphasizes strong customer service, product knowledge, and sales engagement, with opportunities to advance through the Product Support sales career path.

You will work with Sales Representatives and various teams to grow loyalty, manage leads, and provide pricing and quotes.

Formación

• High school diploma or equivalent required.
• Equipment/parts/service or construction industry experience preferred.
• Prior customer-facing or sales experience preferred.
• Phone-based sales or call center experience preferred.
• Valid driver’s license required.

Responsabilidades

• Deliver exceptional customer experience for all aftermarket retail customers.
• Grow aftermarket market share and acquire new customers.
• Maintain accurate customer, account, and fleet information.
• Drive undercarriage and value-add service sales opportunities.
• Maintain pricing accuracy and quote consistency.
• Document interactions and opportunities in the CRM.

Conocimientos

Customer Focus

Sales & Business Development

Communication Skills

Organization & Time Management

Product & Industry Knowledge

Initiative & Self-Motivation

Educación

High School Diploma or Equivalent

Descripción del empleo

Carolina Cat in Charlotte, NC is seeking an Aftermarket Sales Associate to support retail aftermarket sales, customer engagement, and admin tasks for parts and service customers within an assigned branch territory. The role emphasizes strong customer service, product knowledge, and sales engagement, with opportunities to advance through the Product Support sales career path.

You will work with Sales Representatives and various teams to grow loyalty, manage leads, and provide pricing and quotes.