Aftermarket Regional Manager - Northeast

KSB, Inc.; Richmond (VA); Hybrid; USD 80,000 - 100,000; Full time

Job summary

KSB, Inc. is looking for an Aftermarket Regional Manager for the Northeast US. You will manage sales and service of pumps, ensuring customer satisfaction in various sectors.

This role requires strong mechanical skills, proficiency in key software, and a willingness to travel extensively. You will develop customer quotations, promote value-added services, and conduct regular sales presentations.

Join a team that's committed to diversity, inclusion, and equal opportunity in the workforce.

Qualifications

• 3-5 years experience in equipment repair and sales in relevant sectors.
• Strong mechanical aptitude and rotating equipment background.
• Proficient in common office software (Word, Excel, etc.).

Responsibilities

• Manage customer quotations and sales.
• Promote value-added services throughout the selling cycle.
• Conduct extensive sales travel within the designated territory.
• Ensure competitive and timely proposals for inquiries.
• Review sales materials and suggest improvements.
• Maintain organized CRM tasks and reporting.

Skills

Mechanical aptitude

Interpersonal skills

Attention to detail

Problem-solving skills

Motivation

Tools

Word

Excel

PowerPoint

Outlook

CAD

Job description

KSB is a leading supplier of pumps and valves, providing reliable, high‑efficiency products used in building services, industry, water transport, power plant processes, waste‑water treatment and mining. We are committed to diversity, inclusion, sustainability and equal rights worldwide.

Position Title

Aftermarket Regional Manager – Northeast

Reports To

SupremeServ Sales Director

Location

Candidate must be located in the Northeast US Territory: Maine, New Hampshire, Vermont, Massachusetts, Rhode Island, Connecticut, New York.

Position Summary

KSB, a worldwide leader in pump manufacturing, seeks a motivated individual to be responsible for aftermarket sales of shop service/rebuilds, parts, retrofit and field service for KSB Inc. in the assigned area. The position allows freedom to work independently and to be involved in all aftermarket aspects of pump sales.

Responsibilities

• Manage quotations and sales to customers.
• Promote value‑added services and products at all stages of the selling cycle.
• Conduct sales travel (expected 75‑80%).
• Bring in inquiries and follow the proposal process to ensure the proposal is competitive, accurate and on time.
• Pass leads for new equipment or other sales territory opportunities belonging to other territories or salespeople.
• Provide and coordinate PowerPoint presentations, conduct factory tours and site tours as necessary.
• Periodically review and offer improvement suggestions on sales materials (literature and website).
• Follow up daily on CRM tasks, gathering and entering specific information at each stage (e.g., competition, pricing, valued aspects of quotation, lost‑sale criteria).
• Submit monthly reports in a format agreed upon with Aftermarket Management to forecast resources for incoming work.
• Submit weekly itineraries. Use best judgment to manage travel and selling expenses.

Qualifications

• Strong mechanical aptitude and rotating equipment background, preferably pumps.
• Proficient in Word, Excel, PowerPoint, Outlook and Internet use.
• CAD experience desired.
• Strong interpersonal and problem‑solving skills.
• Detail oriented.
• Highly motivated with a strong desire to succeed.
• Willingness and ability to travel extensively within the designated territory.
• 3‑5 years experience in equipment repair, maintenance and selling related products in power, chemical, general industrial and petroleum sectors.

Equal Opportunity Employment

EOE/M/F/D/V. KSB Group is an equal‑opportunity employer committed to diversity and inclusion. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. KSB makes hiring decisions based solely on qualifications, merit, and business needs at the time.