Aftermarket Parts & Warranty Leader

Oxbo; Marshfield (WI); On-site; USD 90,000 - 130,000; Full time

Job summary

Oxbo is seeking an experienced Parts & Warranty Manager to lead the Parts, Service, Warranty, and Product Support functions for the Oxbo Forage Division, based onsite in Marshfield, Wisconsin. This role drives aftermarket strategy, improves parts turns, fill rates, and warranty costs, while aligning with engineering and manufacturing to deliver value and uptime for customers.

The role requires strong leadership, deep knowledge of hydraulic, electric, and electronic systems, and proven ability to

Qualifications

• Experience leading aftermarket functions in agricultural or heavy equipment sectors.
• Strong knowledge of parts, service, warranty, and product support.
• Experience with dealer networks and field service environments.
• Experience with ERP systems for parts, service, warranty, or inventory management.
• Ability to train and mentor technicians, dealers, customers, or support teams.

Responsibilities

• Lead aftermarket strategy and performance to grow parts and service revenue and improve margins.
• Coach and develop Parts, Service, Warranty, and Product Support teams.
• Strengthen dealer and customer support through training and resources.
• Resolve technical and field issues and coordinate with engineering and manufacturing.
• Improve warranty cost, product quality, and lifecycle value of Oxbo equipment.
• Oversee parts forecasting, pricing, availability, and inventory performance.
• Collaborate with Sales, Marketing, Engineering, and Supply Chain on field trends.

Skills

Leadership experience

Aftermarket strategy

Dealer networks

Field service

Inventory management

Warranty management

Cross-functional teamwork

ERP systems

Education

Bachelor's degree

Tools

ERP system

Job description

Oxbo is seeking an experienced Parts & Warranty Manager to lead the Parts, Service, Warranty, and Product Support functions for the Oxbo Forage Division, based onsite in Marshfield, Wisconsin. This role drives aftermarket strategy, improves parts turns, fill rates, and warranty costs, while aligning with engineering and manufacturing to deliver value and uptime for customers.

The role requires strong leadership, deep knowledge of hydraulic, electric, and electronic systems, and proven ability to