Aftermarket Growth Leader – Heavy Equipment (PR & Caribbean)

GateSource HR Limited; San Juan (PR); On-site; USD 90,000 - 130,000; Full time

Job summary

GateSource HR Limited in Puerto Rico seeks a Sales Manager to drive profitable aftermarket growth across Puerto Rico and Caribbean markets, leading field and inside sales and parts counter teams.

You will expand customer relationships, promote maintenance programs, and coordinate with equipment sales, rental, and service teams to maximize opportunities; prior CRM/Salesforce experience is desirable.

Qualifications

• Experience in sales within heavy equipment, industrial equipment, or related sector.
• Experience leading and developing customer-facing sales teams.
• Ability to grow accounts, develop new business, and manage relationships with key customers.
• Strong understanding of aftermarket solutions, including parts, maintenance, repairs, and service contracts.
• Experience using a CRM, ideally Salesforce, to manage sales activity and pipeline reporting.
• Ability to develop territory plans and use sales data to guide commercial decisions.
• Strong communication, coaching, and cross-functional collaboration skills.

Responsibilities

• Develop and execute sales plans for parts and services across the assigned territories.
• Grow business with existing customers while identifying new accounts and market opportunities.
• Promote preventive maintenance programs, repair options, rebuilds, and service contracts.
• Build strong relationships with key accounts and understand their equipment and service needs.
• Lead, coach, and evaluate field sales, inside sales, and parts counter personnel. Set clear goals and monitor team performance.
• Work with equipment sales, rental, and service teams to identify aftermarket opportunities.
• Increase customer adoption of online ordering platforms and other digital tools.
• Oversee the team’s use of Salesforce to document customer interactions, manage opportunities, maintain account plans, and improve forecast accuracy.
• Use sales data and customer feedback to identify growth opportunities, strengthen retention, and improve the customer experience.

Job description

GateSource HR Limited in Puerto Rico seeks a Sales Manager to drive profitable aftermarket growth across Puerto Rico and Caribbean markets, leading field and inside sales and parts counter teams.

You will expand customer relationships, promote maintenance programs, and coordinate with equipment sales, rental, and service teams to maximize opportunities; prior CRM/Salesforce experience is desirable.