Aftermarket Business Development Specialist

Ruhrpumpen Group; Houston (TX); On-site; USD 70,000 - 110,000; Full time

Job summary

Ruhrpumpen Group seeks an Aftermarket Business Development Specialist to generate incremental US aftermarket business by identifying spare parts and services opportunities. You will build relationships within the industry and gather pump installation information to inform aftermarket strategies.

Key duties include developing parts lists and price lists with customers, proposing strategic aftermarket offerings, reviewing pricing, and supporting Sales teams with installation insights.

Qualifications

• Degree in Business Management, engineering or equivalent.
• Previous business experience.
• Excellent communication skills.
• Strong skills to build relationships.
• Availability and willingness to travel within US up to 50% of the time.

Responsibilities

• Maximizing customer uptime by developing parts and price list with customers on products established through confirmation of installation list.
• Provide input to define and develop strategic offerings to current and new customer of aftermarket products and services.
• Review products and price lists to proactively meet customer needs and win back customers from historical installation lists.
• Provide Marketing / Sales a complete existing installation list by customer.
• Provide recommended spare parts to customers based on pump requirements on the install list.
• Support the development sales business efforts, travel with Sales Teams regularly to support their efforts to develop and sell parts.
• Develop and maintain active relationships with key buying influences at all levels within the customer’s organization.

Skills

Excellent communication

Relationship building

Analytical thinking

Problem solving

Education

Business Management degree

Engineering degree

Tools

MS Office

ERP Baan

Job description

Job Description

IDENTIFICATION

Position Title:Aftermarket Business Development Specialist

Area: Aftermarket Parts

Department:Aftermarket

Working at Ruhrpumpenmeans being part of a team that values innovation, dynamism, and creativity. Join our team, experience making a difference and build your career!

As an Aftermarket Business Development Specialist in Ruhrpumpen, you will be responsible for the generation of incremental aftermarket business in the US by identifying new spare parts and services opportunities by building relationships within the industry and obtaining pump installation information that can help establish an effective aftermarket sales strategy

Main responsibilities:

• Maximizing customer uptime by developing parts and price list with customers on products established through confirmation of installation list.
• Provide input to define and develop strategic offerings to current and new customer of aftermarket products and services.
• Review products and price lists to proactively meet customer needs and win back customers from historical installation lists.
• Provide Marketing / Sales a complete existing installation list by customer.
• Provide recommended spare parts to customers based on pump requirements on the install list.
• Support the development sales business efforts, travel with Sales Teams regularly to support their efforts to develop and sell parts.
• Develop and maintain active relationships with key buying influences at all levels within the customer’s organization.
• Develop and maintain active relationships with key buying influences and with existing customers, developing necessary new customer relationships, and supporting the sales team to better understand installation lists and customer’s aftermarket needs.
• Establishing and maintaining good communication with the Outside Sales Engineers, Aftermarket, Distributor Sales channels to identify and maximize parts growth opportunity.
• Interact with sales and aftermarket to implement and develop account specific strategies within key customers
• Provide excellent customer service by agreeing on meeting with customer and scheduling them to proactively address and meet their needs.
• Create an onsite install list to develop specific parts list for each account.
• QR Code plates campaigns; to identify and work with the customer to apply QR codes plates to all pumps in operation on site.

Job\'s requirements:

• Degree in Business Management, engineering or equivalent
• Previous businessexperience
• Excellent communication skills
• Strong skills to build relationships
• MS Office Products
• Analytical thinking and problem-solving skills
• Availability and willingness to travel within US up to 50% of the time
• ERP Baan experience (desired)
• Experience with rotating equipment (desired)

At Ruhrpumpen, we value every employee, recognizing that each person contributes to our success through their position. We are one team! … Join our growing team!