Aftermarket Business Development manager - East or West Coast

H-E Parts; United States; Remote; USD 90,000 - 130,000; Full time

Job summary

A leading global industrial compressed air manufacturer seeks an Aftermarket Business Development Manager. This remote position focuses on driving aftermarket business growth in alignment with strategic objectives, managing sales initiatives, and enhancing customer satisfaction through effective channel partnerships and programs.

Qualifications

• Minimum of 5 years' experience in business, sales, technical, and/or aftermarket roles.
• Familiarity with service KPIs and warranty processes.
• Proven experience working with independent dealers.

Responsibilities

• Drive aftermarket parts and service sales growth through the distributor network.
• Analyze regional sales performance and recommend actions to meet growth targets.
• Develop and implement annual aftermarket sales plans.

Skills

Sales experience

Technical knowledge

Data analysis

Customer service

Education

Bachelor of Science degree in Business, Engineering, Technical or a related field

Tools

Microsoft Office applications

Job description

Aftermarket Business Development manager - East or West Coast

We build the machines that power industry. We are Hitachi Global Air Power, a leading global industrial compressed air manufacturer driving the innovations that keep the world moving.

From our headquarters in Michigan City, Indiana, our compressed air solutions power manufacturing operations all around the globe; from food and beverage to life-saving pharmaceuticals and innovative semiconductor chips. Our portable compressors provide the air power to build roads and bridges, lay pipelines and aid in oil and gas mining and production.

We are a team of innovators, engineers, and quality experts with a shared vision to create the next generation of efficient, environment-forward compressed air solutions that meet the demands of today, while boldly contributing to a sustainable, circular economy. With more than 60 years of legacy and trusted performance through our brands - Hitachi, Sullair, and Champion (Australia), we are proud of our reputation for reliability, durability, and performance and groundbreaking engineering.

Join us in building a future where your work has an impact. At Hitachi Global Air Power, you will be part of a global network that is shaping the future of industrial power.

Summary of the Position:

The Aftermarket Business Development Manager is responsible for driving revenue and growth of the aftermarket business for stationary equipment in alignment with Hitachi Global Air Power’s strategic objectives. This remote role works closely with Sullair’s dealers and channel partners to lead sales initiatives, enhance service capabilities, and execute parts and service programs that increase customer satisfaction and market share.

Location: Remote - Ability to travel 40–60% within the assigned territory (East or West Coast)

Currently, we are unable to provide visa sponsorship for this role.

• Bachelor of Science degree in Business, Engineering, Technical, or a related field.
• Minimum of 5 years’ experience in business, sales, technical, and/or aftermarket roles.
• Proven experience working with independent dealers and indirect sales models.
• Familiarity with service KPIs, warranty processes, and aftermarket stocking strategies.
• Familiarity with go-to-market and channel strategies, practices, and execution.
• Background in industrial manufacturing.
• Ability to travel 40–60% within the assigned territory.

Preferred Qualifications:

• Experience in air compressor or industrial manufacturing environments.
• Background in technical service or customer support.
• Prior success in sales training and distributor development.
• Strong data analysis and reporting skills.
• Familiarity with service KPIs, warranty processes, and aftermarket stocking strategies.
• Proficiency in Microsoft Office applications.

Key Responsibilities:

• Drive aftermarket parts and service sales growth through Sullair’s distributor network, supporting business objectives for protable equipment.
• Develop and implement annual aftermarket sales plans in collaboration with dealers to include the Area Sales Managers; provide guidance and monitor progress.
• Analyze regional sales performance, identify shortfalls, and recommend actions to meet growth targets.
• Act as primary regional contact for Voice of Customer and Voice of Dealer, stratigic partners and OEM’s feedback, relaying insights to product management and leadership.
• Develop and execute short- and long-term channel strategies, including tailored parts and service programs.
• Lead aftermarket sales and service training initiatives for channel partners and dealers.
• Create and manage regional parts stocking plans, including spare parts recommendations and inventory assessments.
• Train and mentor dealer service and parts teams to improve performance against Sullair KPIs and ensure a consistent customer experience.
• Support development of service programs and recovery efforts for lost customers using data insights.
• Coordinate warranty training and issue resolution with channel partners in collaboration with the Sullair Warranty Division.
• Serve as the key liaison between distributors and Sullair’s customer service team, championing the post-sale customer experience.
• Maintain and execute aftermarket playbooks for distributors, monitor performance, and address service gaps.
• Plan and lead execution of aftermarket sales programs and dealer events to drive targeted revenue growth.

The successful candidate is responsible for complying with Hitachi Global Air Power Code of Ethics and related policies. In performing the job, the incumbent shall take all steps necessary to comply with our safety policies and requirements and must actively support the organization's efforts to meet and exceed its goals of creating and maintaining a safe workplace.

This job description is to serve as a guide. It is intended to be flexible and will continue to evolve over time with business needs and demands and may be updated periodically and at the Company's discretion.

Hitachi Global Air Power is an equal opportunity employer and will not discriminate based on race, religion, color, age, gender, sexual orientation, national origin, genetic information, veteran status, physical or mental disability, or other protected categories under applicable law, whether in recruitment, employment, promotion, transfer, compensation, or other conditions of employment.

About the company

H-E Parts International offers solutions in support of surface mining equipment fleets, crushing and materials processing and mobile construction equipment fleets.

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