Aftermarket Account Manager - Southwest

ZF Group; New Mexico; Remote; USD 85,000 - 120,000; Full time

Benefits offered by this job

Diversity culture

Employee group and community outreach

Job summary

ZF Group seeks an Aftermarket Account Manager for the Southwest region. This remote role manages assigned Aftermarket accounts, translating customer feedback into strategy. You will drive quotations, campaigns and events while maintaining product development alignment with market needs.

You will lead negotiations and build strong relationships, traveling up to 50–75% to support customers and partners, with a focus on heavy truck and automotive aftermarket opportunities in the Southwest.

Qualifications

• Bachelor’s degree in Business, Engineering, or related field.
• 6+ years of experience in technical/sales background, preferably in the heavy truck industry, automotive market, or aftermarket sales.
• Commercial vehicle experience is highly preferred.
• Proficient in MS Office including Excel, Outlook, Teams; Strong Excel skills.
• Deep commercial understanding of the assigned region and/or customers.
• Excellent presentation, negotiation and relationship management skills.
• Must be able to travel up to 50–75% of the time.

Responsibilities

• Lead the quotation process for all customer requests.
• Execute sales growth strategies.
• Ensure responsiveness to customer needs and communicate internally.
• Strengthen the account team to meet internal and external expectations.
• Maintain product development strategies to fulfill market needs.
• Initiate campaigns, projects, and customer events as required.
• Support negotiations with customers, including contracts and promotions.
• Deliver premium service levels across the value chain from development to delivery.

Skills

Presentation skills

Negotiation

Relationship management

Travel readiness

Education

Bachelors degree

Tools

Microsoft Office Suite

Excel

Outlook

Teams

Job description

Aftermarket Account Manager - Southwest

The Aftermarket Account Manager – will be responsible for maintaining ZF, formerly WABCO and TRW, as a preferred and reliable partner by managing all dimensions for assigned Aftermarket region/accounts. The focus is on continuously improving customer satisfaction and further enhancing the customer/supplier relationship through translation of the voice of the customer into the right customer strategy and serving as the central conduit for all customer related activities.

This is a remote position that will oversee the following territories.

What you can look forward to as an Account Manager

• Lead the request for quotation process for all customer requests.
• Execute sales growth strategies.
• Ensure the organization is responsive to customer needs, expectations and requests and communicate these throughout our organization.
• Strengthen the account team fulfilling all internal and external expectations.
• Maintain product development strategies in the Business Units to fulfill customer and market needs.
• Initiate and implement campaigns, projects, and customer events as required.
• Support all negotiations with the customers, including contracts and promotional programs.
• Deliver premium service levels across the value chain from product development, through manufacturing, to delivery.

Your profile as an Account Manager

• Bachelor’s degree in Business, Engineering, or related field; 6+ years of experience in technical/sales background, preferably in the heavy truck industry, automotive market, or aftermarket sales
• Commercial vehicle experience is highly preferred
• Proficient in Microsoft Office Suite, including Excel Outlook and Teams; Strong Excel skills required
• Deep commercial understanding of the assigned region and/or customers
• Excellent presentation skills and strong negotiation/relationship management skills
• *Must have the ability to travel up to 50% - 75% of the time

Paid Holidays

• A strong diversity culture
• Supportive Employee Groups and community outreach activities

DIVERSITY COMMITMENT

Diversity, Equity and Inclusion are more than just words for us. We aim to embed this in our legacy through how we operate and build our products as we shape next generation mobility, safety, sustainability and social justice.

Our company is committed to the principles of Equal Employment Opportunity and to providing reasonable accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with us and are in need of accommodation or special assistance to navigate our website or to complete your application, please contact us. Employment decisions are based upon job-related reasons regardless of an applicant's race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law.

Equal Employment Opportunity/Affirmative Action Employer M/F/Disability/Veteran