Aftercare Coordinator – CSS: Empower Lives

Behavioral Health Network, Inc.; Worcester (MA); On-site; USD 29,000 - 33,000; Full time

Benefits offered by this job

Comprehensive Benefits

PTO

403(b)

Educational assistance

Medical, dental, vision

Employee assistance programs

Great Place to Work certification

Job summary

Behavioral Health Network, Inc. in Western Massachusetts is seeking an Aftercare Coordinator to support the Community Support Services team. You will help individuals transition between care levels, coordinate referrals, and ensure follow-through on treatment plans.

The role requires at least one year of relevant experience in behavioral health, a valid driver’s license, and strong written and verbal communication skills. BHN offers comprehensive benefits and a values-driven culture.

Qualifications

• High School Diploma or GED is required.
• Minimum of 1 year of relevant experience in behavioral health or community support services.
• Valid driver's license required.
• Lived experience in recovery preferred.
• Familiarity with internet, word processing, and email systems.

Responsibilities

• Provide information, referrals, and follow-up as specified in the treatment plan of individuals served.
• Maintain working knowledge of levels of care criteria, as well as internal and external resources available to individuals served.
• Work with the treatment team and family of the individual served to ensure successful referral to and engagement in the next level of care.
• Complete transition plans and required documentation in a timely and thorough manner.
• Gather information and complete EIM/ESM enrollments.
• Provide direct and indirect services to individuals served that support growth, promote independence, and ensure safety in all settings.
• Collaborate with internal program leadership and the Access department to ensure appropriate referrals to the next level of care within the agency.
• Collaborate with external agencies to identify the best options for individuals seeking the next step in their continuum of care.
• Facilitate diverse treatment groups as needed.
• Recognize and report specific concerns; understand when to contact a supervisor for guidance and/or in an emergency.
• Transport individuals served as needed.
• Perform other tasks as requested by the supervisor.

Skills

Verbal communication

Written communication

Education

High School Diploma or GED

Job description

Behavioral Health Network, Inc. in Western Massachusetts is seeking an Aftercare Coordinator to support the Community Support Services team. You will help individuals transition between care levels, coordinate referrals, and ensure follow-through on treatment plans.

The role requires at least one year of relevant experience in behavioral health, a valid driver’s license, and strong written and verbal communication skills. BHN offers comprehensive benefits and a values-driven culture.