Community Outreach Coordinator, Behavioral Health

Behavioral Health Network, Inc.; Worcester (MA); On-site; USD 30,000 - 33,000; Full time

Benefits offered by this job

Paid training

Growth opportunities

Generous PTO

Educational assistance

Medical, dental, vision

Employee assistance programs

Job summary

Behavioral Health Network, Inc. is seeking an Outreach Coordinator for its ACCS team in Western Massachusetts. The role focuses on building recovery-oriented, person-centered relationships and supporting daily living activities to promote independent living.

You will collaborate with a multidisciplinary team, monitor health status, assist with transportation, and document progress in the EHR while adhering to policy and MAP requirements.

Qualifications

• High school diploma or GED required.
• Minimum of six months of human services experience preferred; BHN provides position-specific training.
• Committed to individual empowerment, recovery, human rights, and community integration.
• Strong organizational, interpersonal, and communication skills, with the ability to manage multiple tasks and respond to urgent needs.

Responsibilities

• Build respectful, person-centered relationships that promote recovery, self-determination, choice, dignity, and community inclusion.
• Support individuals with activities of daily living and help them develop and maintain skills for independence.
• Maintain timely documentation in the electronic health record, including progress notes and incident reports.
• Assist with scheduling, transportation, and follow-up for medical, behavioral health, benefits, housing, employment, education, and community appointments.

Skills

Interpersonal communication

Organization

Time management

Education

High school diploma or GED

Job description

Behavioral Health Network, Inc. is seeking an Outreach Coordinator for its ACCS team in Western Massachusetts. The role focuses on building recovery-oriented, person-centered relationships and supporting daily living activities to promote independent living.

You will collaborate with a multidisciplinary team, monitor health status, assist with transportation, and document progress in the EHR while adhering to policy and MAP requirements.