After-School Program Site Manager

Big Ideas Educational Services Inc; Miami Gardens (FL); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Company parties

Free uniforms

Paid time off

Training & development

Opportunity for advancement

Job summary

Big Ideas Educational Services seeks a Site Manager to lead the daily operations of an out-of-school program. You will guide staff, build strong relationships with families and school partners, and create engaging experiences for students.

This role focuses on safety, organization, and instructional quality, ensuring all details align with our commitment to excellence and student success.

Qualifications

• Experience in education, after-school programming, or youth development.
• Strong organizational and scheduling skills.
• Ability to lead a team and coach staff.
• Excellent communication with families, school partners, and staff.
• Comfort with data entry and reporting systems.

Responsibilities

• Lead, motivate, and support program staff to deliver engaging activities.
• Onboard and train team members while reinforcing expectations.
• Coordinate staff schedules to ensure program coverage.
• Provide coaching and feedback to build a positive team culture.
• Coordinate daily academic, enrichment, STEM, arts, and recreation activities.
• Develop and implement engaging lessons and activities.
• Ensure programming aligns with school-day experiences and student needs.
• Monitor program quality and drive continuous improvement.
• Oversee day-to-day site operations and attendance procedures.
• Manage arrival, transitions, dismissal, and authorized pickups.
• Maintain accurate records, logs, schedules, and documentation.
• Monitor supplies, technology, and curriculum materials.
• Ensure safety policies and program requirements are followed.
• Build relationships with families, school admins, and partners.
• Be the professional point of contact for parents and guardians.
• Communicate clearly and professionally about questions or concerns.
• Maintain data accuracy in reporting systems and meet deadlines.
• Support positive student behavior with consistent strategies.

Job description

Benefits:

• Company parties
• Free uniforms
• Paid time off
• Training & development
• Opportunity for advancement

Site Manager – Out-of-School Program

Lead. Inspire. Organize. Make an Impact.

Big Ideas Educational Services is seeking an energetic, organized, and student-centered Site Manager to lead the daily operations of one of our out-of-school programs.

This is an opportunity for an emerging or experienced educational leader who enjoys leading a team, building relationships with families and school partners, creating engaging experiences for students, and making sure all the details behind a successful program come together.

Our Site Managers are more than supervisors—they are the leaders of their sites. They set the tone for staff, students, and families while ensuring that Big Ideas programs are safe, engaging, organized, and aligned with our commitment to excellence.

What You'll Do

Lead & Develop Your Team

• Lead, motivate, and support Activity Leaders, teachers, coaches, and other program staff.
• Help onboard and train team members while reinforcing expectations and best practices.
• Coordinate staff schedules and daily assignments to ensure appropriate program coverage.
• Conduct daily team check-ins and provide coaching and feedback.
• Build a positive team culture rooted in accountability, collaboration, and student success.

Create an Engaging Student Experience

• Coordinate daily academic, enrichment, STEM, arts, recreation, and other program activities.
• Support the development and implementation of engaging lessons and activities.
• Ensure programming complements the school-day experience and meets the needs of participating students.
• Monitor program quality and help staff continuously improve the student experience.

Manage Daily Site Operations

• Take ownership of the day-to-day operation of your assigned program site.
• Manage student arrival, attendance, transitions, dismissal, and authorised pickup procedures.
• Maintain accurate program records, logs, schedules, and required documentation.
• Monitor supplies, technology, curriculum materials, and site inventory.
• Ensure established policies, procedures, safety expectations, and program requirements are followed consistently.

Build Strong Family & School Relationships

• Serve as a professional point of contact for parents and guardians.
• Develop positive working relationships with school administrators, teachers, and community partners.
• Communicate clearly and professionally when addressing questions or concerns.
• Help create a welcoming environment where students and families feel connected to the program.

Manage Attendance, Data & Compliance

• Maintain accurate student attendance and program records.
• Enter and review required information in internal and external reporting systems.
• Monitor documentation for accuracy and completeness.
• Review program data and communicate trends, concerns, and opportunities for improvement to leadership.
• Meet required reporting deadlines and maintain organised site documentation.

Support Positive Student Behaviour

• Establish a structured, positive, and welcoming program environment.
• Coach staff on effective behaviour-management strategies.
• Coordinate appropriate interventions when students need additional behavioural support.
• Communicate with families and leadership regarding significant concerns when necessary.

Who We're Looking For

Our ideal Site Manager is someone who can lead people while also managing the details.

You may be a great fit if you:

• Have experience working in education, after-school programming, youth development, childcare, recreation, or a related field.
• Have experience supervising or leading a team.
• Are confident communicating with parents, school administrators, staff, and students.
• Are highly organised and comfortable managing schedules, attendance, documentation, and deadlines.
• Can remain calm, professional, and solutions-focused in a fast-paced environment.
• Are comfortable using technology and learning new data and reporting systems.
• Understand that successful youth programmes require both great relationships and strong accountability.
• Believe that every detail—from student engagement to dismissal procedures—matters.

The Leader We're Looking For

We're looking for someone who doesn't simply maintain a program—they take ownership of it.

You notice what needs attention.
You communicate before small issues become big ones.
You support your staff while holding them accountable.
You build relationships with families and school partners.
Most importantly, you understand that the decisions you make each day directly impact the experience of the students we serve.

About Big Ideas Educational Services

At Big Ideas Educational Services, our mission is to develop programmes that transform the academic visions of the students and families we serve.

Our work is guided by five core values:

Integrity, Commitment, Growth Mindset, Relationships, Excellence