After Sales & Client Experience Intern

Hermes Paris; New York (NY); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Mentorship

Guest-speaker series

Capstone project

In-person internship

Job summary

Hermès of Paris in New York City offers a five-month Generation H internship within the Omnichannel CDCRM team. The program runs January 11, 2027 – June 28, 2027 and is a full-time, in-person opportunity with a $20.00 hourly rate.

Interns receive mentorship, participate in a guest-speaker series, and work on a capstone project while gaining real-world experience. The role of After Sales and Client Development intern includes data support, creating trainings decks, streamlining processes with

Qualifications

• Enrolled in an Associate, Bachelor’s, or Master’s Degree program.
• Previous Internship experience in Fashion or Luxury is a plus.
• Ability to prioritize and multi-task in a highly complex work environment.
• Ability to take initiative and work independently when needed.
• Strong Excel skills (Pivot Tables, VLOOKUP) and proficiency in PowerPoint
• Regular in-person work at a company-designated location is essential

Responsibilities

• Assist Senior Manager of After Sales with uniform dispatch data through delivery coordination with partners in Paris.
• Create PowerPoint presentation decks for After Sales trainings.
• Work with Client Development to understand and streamline the special-order process.
• Schedule and review repair vendor visits and tests.
• Conduct competitive market research to identify new repair vendors.
• Compile After Sales meeting recaps and support special projects.

Skills

Excel

Pivot tables

VLOOKUP

PowerPoint

Microsoft Word

Education

Associate/Bachelor/Master student

Job description

Hermès of Paris in New York City offers a five-month Generation H internship within the Omnichannel CDCRM team. The program runs January 11, 2027 – June 28, 2027 and is a full-time, in-person opportunity with a $20.00 hourly rate.

Interns receive mentorship, participate in a guest-speaker series, and work on a capstone project while gaining real-world experience. The role of After Sales and Client Development intern includes data support, creating trainings decks, streamlining processes with