After Sales & Client Development Intern

HERMES MAROQUINERIE-SELLERIE (HMS); New York (NY); On-site; USD 44,324,000 - 63,129,000; Full time

Benefits offered by this job

Hourly pay

In-person internship in NYC

Job summary

Hermès US internships offer hands-on experience in After Sales and Client Development within the Generation H program. You will gain real-world exposure by supporting administrative and analytical initiatives, while collaborating with global teams and mentors.

Based in New York City, this five-month, full-time internship runs January 11, 2027 to June 28, 2027. Interns are paid hourly, with a typical 37.5-hour work week in person at the headquarters.

Qualifications

• Enrolled in an Associates, Bachelor’s, or Master’s Degree program.
• Previous Internship Experience in Fashion or Luxury is a plus.
• Ability to prioritize and multi-task in a highly complex work environment.
• Ability to take initiative and work independently at times.
• Ability to manage multiple projects and work assignments.
• Ability to maintain confidentiality and to exercise discretion and professionalism with sensitive information.
• Ability to deliver information clearly and concisely.
• Strong Organization and follow-through skills.
• Time sensitivity, accuracy and dependability.
• Strong Excel skills including pivot tables and v-lookup.
• Proficiency in PowerPoint and Microsoft Word required.
• Regular in-person work at a Company-designated location is essential.

Responsibilities

• Assist Senior Manager of After Sales with uniform dispatch data gathering and delivery coordination.
• Create PowerPoint decks for After Sales trainings.
• Support Client Development in understanding the special-order process and identify streamline opportunities.
• Schedule visits and review tests for repair vendors; conduct vendor validation.
• Conduct competitive market research to identify new repair vendors.
• Compile After Sales meeting recaps and notes.
• Contribute to special projects for After Sales and Client Services.

Skills

Excel

PowerPoint

Word

Organization

Multitasking

Discretion

Education

Pursuing Associates, Bachelor's, or Master’s degree

Tools

Microsoft Excel

Pivot Tables

VLOOKUP

PowerPoint

Word

Job description

Hermès US internships offer hands-on experience in After Sales and Client Development within the Generation H program. You will gain real-world exposure by supporting administrative and analytical initiatives, while collaborating with global teams and mentors.

Based in New York City, this five-month, full-time internship runs January 11, 2027 to June 28, 2027. Interns are paid hourly, with a typical 37.5-hour work week in person at the headquarters.