After-Hours NOC ITS Monitoring Specialist

AECOM; Atlanta (GA); Hybrid; USD 28,000 - 39,000; Full time

Job summary

AECOM is seeking an After-Hours Network Operations Center monitor to provide continuous monitoring and emergency response for GDOT ITS devices during off-hours. The role emphasizes strict adherence to procedures, timely communication, and precise reporting.

Candidates will work the shift pattern from 6:00 PM to 6:00 AM ET on weekdays and Friday–Monday overnights, with potential holidays and additional hours as requested by the prime contractor. This position supports Georgia’s ITS infrastructure.

Qualifications

• HS and 2 years of relevant experience or demonstrated equivalency of experience/education.
• Must pass a State and Federal criminal history/security background check.
• Must pass a pre-employment drug screen.
• Physically able to work in an office environment; long periods of keyboard/mouse use; headset use.

Responsibilities

• Monitor GDOT ITS devices and systems after hours using the Calem platform.
• Respond to incidents and emergencies according to established procedures.
• Deliver timely notifications to LTS contacts for all emergencies.
• Maintain accurate records and logs of monitoring activities.
• Provide required reports and documentation as requested by LTS Project Manager.

Skills

Network monitoring

Incident response

Documentation

Education

High School diploma

Tools

Calem platform

Job description

AECOM is seeking an After-Hours Network Operations Center monitor to provide continuous monitoring and emergency response for GDOT ITS devices during off-hours. The role emphasizes strict adherence to procedures, timely communication, and precise reporting.

Candidates will work the shift pattern from 6:00 PM to 6:00 AM ET on weekdays and Friday–Monday overnights, with potential holidays and additional hours as requested by the prime contractor. This position supports Georgia’s ITS infrastructure.