Affordable Housing Specialist & Resource Advocate

Volunteers of America Delaware Valley; Camden (NJ); On-site; USD 42,000 - 56,000; Full time

Job summary

A nonprofit organization in housing services is seeking an individual to locate affordable permanent housing opportunities for clients. This role requires interaction with clients, landlords, and community resources, emphasizing the importance of respect, confidentiality, and relationship-building. Candidates must have a Bachelor’s degree or significant experience in customer service, sales, marketing, or human services, along with strong communication and interpersonal skills. The position offers the opportunity to make a meaningful impact on clients' lives.

Qualifications

• Bachelor's degree or minimum 5 years of experience in customer service, sales, marketing or human services required.
• Demonstrated mastery of communication and interpersonal skills is necessary.
• Knowledge of the housing industry and experience with the homeless population are crucial.

Responsibilities

• Locate affordable permanent housing opportunities for clients.
• Interact respectfully with clients, staff, and external contacts.
• Assist with dispute resolution between clients and landlords.

Skills

Verbal communication

Interpersonal skills

Customer service

Sales or marketing

Education

Bachelor's degree or at least 5 years experience in relevant fields

Job description

A nonprofit organization in housing services is seeking an individual to locate affordable permanent housing opportunities for clients. This role requires interaction with clients, landlords, and community resources, emphasizing the importance of respect, confidentiality, and relationship-building. Candidates must have a Bachelor’s degree or significant experience in customer service, sales, marketing, or human services, along with strong communication and interpersonal skills. The position offers the opportunity to make a meaningful impact on clients' lives.