Affiliate Operations & Growth Specialist

HighLevel; United States; Remote; USD 60,000 - 92,000; Full time

Job summary

HighLevel is seeking an Affiliate Marketing Specialist to grow partner revenue and scale performance across a global SaaS platform. You will own the partner lifecycle, from onboarding to ongoing activation, while collaborating with Marketing and Customer Success to drive measurable results.

The role requires 2–5 years in affiliate marketing or related fields, strong data fluency, and excellent communication.

Qualifications

• Bachelor’s degree or equivalent SaaS experience required.
• 2–5 years in affiliate marketing, partnership management, or related field with revenue responsibility.
• Proven track record managing high-value affiliate portfolios with measurable results.
• Deep expertise in marketing funnel strategy and ROI analysis.
• Strong data fluency—KPIs, dashboards, and forecasting.
• Experience with CRM and affiliate tracking platforms.

Responsibilities

• Support the management of affiliate partners by assisting with day-to-day communication and follow-ups
• Respond to affiliate queries and provide timely support based on defined processes and guidelines
• Help onboard new affiliates and ensure they understand basic platform usage and workflows
• Assist in executing outreach campaigns, including email follow-ups and engagement efforts
• Support activation of affiliates by following defined playbooks and engagement strategies
• Help maintain consistent communication with assigned affiliates to ensure ongoing engagement
• Track affiliate activity and maintain accurate records in CRM and internal tools
• Support reporting by updating dashboards and sharing basic performance insights
• Flag any performance gaps or issues to the manager for further action
• Ensure timely follow-ups on leads, trials, and affiliate interactions as per defined SLAs
• Maintain hygiene of CRM data and ensure all activities are logged accurately
• Follow established workflows and prioritize tasks based on team guidance
• Work closely with internal teams such as Customer Success, Marketing, and Support to resolve affiliate queries
• Participate in team meetings, training sessions, and coaching discussions
• Implement feedback from managers and contribute to continuous improvement
• HighLevel platform experience or equivalent all-in-one SaaS marketing platform knowledge strongly preferred

Skills

Affiliate marketing

Data-driven

Communication

HighLevel platform knowledge

Education

Bachelor’s Degree or equivalent SaaS experience

Tools

CRM systems

Affiliate tracking platforms

Analytics tools

Job description

HighLevel is seeking an Affiliate Marketing Specialist to grow partner revenue and scale performance across a global SaaS platform. You will own the partner lifecycle, from onboarding to ongoing activation, while collaborating with Marketing and Customer Success to drive measurable results.

The role requires 2–5 years in affiliate marketing or related fields, strong data fluency, and excellent communication.