AF Front Office Part Time Receptionist

Valley Women's Health; American Fork (UT); On-site; USD 17,000 - 22,000; Part time

Job summary

Valley Women's Health in American Fork is seeking a part-time receptionist to greet visitors and respond to calls and online chats. You will schedule appointments across three locations (American Fork, Lehi, Saratoga Springs) and manage patient registrations and billing inquiries, while maintaining HIPAA compliance and front desk operations.

The ideal candidate is friendly, professional, and proactive, with the ability to work in a busy environment.

Qualifications

• Customer-focused and problem-solving oriented.
• Proactive, friendly and professional demeanor.
• Willingness to travel between three locations; Spanish language skills preferred.

Responsibilities

• Greet visitors in person, on the phone, and via online chat.
• Schedule appointments for multiple providers across three locations with accuracy.
• Manage patient registrations and billing inquiries in line with policies.
• Maintain front desk appearance and HIPAA compliance; handle office equipment.

Skills

Customer service

Problem solving

Communication

Scheduling

Spanish language

Job description

We deliver - Quality, Care, Convenience

We deliver - Quality, Care, Convenience

Valley Women's Health

Here at Valley, we strive to provide outstanding health care to women of all ages. We are looking for an individual who is customer service driven with excellent problem solving skills. If you are seeking a rewarding position that will challenge you every day, this job is for you and we'd love to meet you!

Our reception team must be friendly, professional, outgoing, productive, proactive, and able to deal with stressful situations on the fly.

We are currently hiring a receptionist for our American Fork division.

**American Fork Division Includes American Fork, Lehi, and Saratoga Springs**

Travel is required between all 3 locations.

We are looking for a part time receptionist.

Due to the investment involved in training for this position, we ask for a minimum of a 1 year commitment to this position.

Receptionist Job Duties

• Must be able to work 8 hour shifts between 7:30 am - 6:00 pm, Monday - Friday.
• Must be highly motivated and consistently contribute to a positive working environment
• Must maintain a high quality and volume of answered phone calls and online chat messages
• Welcomes visitors by greeting them, (in person/on phone/online chat), answers inquiries
• Schedules appointments for multiple providers/locations with consistent accuracy
• Understands billing policies and collects payments for services rendered
• Updates and maintains all patient registration records, including insurance plan
• Maintains multiple provider schedules between three offices
• Directs all visitors to appropriate departments
• Monitors and maintains office equipment
• Maintains appearance of front reception area
• Maintains HIPAA compliance
• Prepares correspondence and documents
• Provides general clerical and administrative support to all levels of professionals.
• Other duties as assigned
• Contributes to team effort by accomplishing related goals, and making a consistent effort towards optimum daily productivity

Experience preferred but not necessary. Spanish speaking also preferred, but not necessary.