Aesthetics Operations Lead

TAREEN DERMATOLOGY PA; Roseville (MN); On-site; USD 70,000 - 95,000; Full time

Job summary

Tareen Dermatology PA in Roseville, MN is seeking an experienced Aesthetics Manager to lead the cosmetic services division across multiple locations. You will oversee daily operations, supervise teams, coordinate training, manage scheduling, inventory, and performance reporting to ensure a high-quality patient experience.

The role emphasizes team leadership, process improvement, HIPAA-compliant records, and collaboration with marketing for promotions and events. Travel to locations is required.

Qualifications

• Five+ years of dermatology or aesthetics experience.
• Leadership or supervisory experience.
• Strong verbal and written communication skills.
• Ability to coach, resolve conflicts, and manage priorities.
• Excellent organization and attention to detail.
• Proficiency with Microsoft Office or similar software.

Responsibilities

• Provide daily leadership and support to the Cosmetic Liaison and Injectable teams.
• Recruit, onboard, train, coach, and develop team members.
• Conduct performance reviews and address performance concerns.
• Manage aesthetician staffing, schedules, timecards, PTO requests, and coverage needs.
• Coach employees on patient flow, injectable preparation, safety protocols, service standards, and cross-functional teamwork.
• Support front desk and administrative teams during peak periods, staffing shortages, events, and promotional launches.
• Develop and refine training programs that promote team readiness and operational consistency.
• Coordinate aesthetic and injectable training, including scheduling, logistics, attendance, communication, and follow-up.
• Plan and facilitate monthly aesthetic team meetings.
• Provide ongoing education about cosmetic services, systems, procedures, and practice protocols.
• Communicate operational priorities, promotions, training information, and performance expectations to aestheticians and providers.
• Oversee daily cosmetic operations and help ensure a seamless, high-quality patient experience.
• Maintain and update protocols, standard operating procedures, and pre- and post-care patient education materials.
• Monitor cosmetic inventory and communicate restocking needs.
• Support accurate payment processing and the administration of financing and loyalty programs.
• Maintain provider stipend records and supporting documentation.
• Prepare weekly operational reports and monthly aesthetician KPI reports, including rebooking rates, patient volume, and add-on performance.
• Identify trends and recommend coaching or process improvements.
• Assist with the implementation of new workflows, processes, services, and locations.
• Serve as the primary operational contact for medical providers regarding cosmetic scheduling, training, promotions, and follow-up needs.
• Respond to cosmetic service inquiries by phone, email, and in person.
• Serve as an escalation point for complex cosmetic service concerns.
• Partner with team members to resolve patient concerns with professionalism, empathy, and sound judgment.
• Maintain accurate, confidential, and HIPAA-compliant documentation and patient records.
• Partner with Marketing to coordinate aesthetic promotions, cosmetic events, and service launches.

Skills

Team leadership

Staff development

Scheduling

Patient coordination

Inventory management

Performance reporting

HIPAA compliance

Communication skills

Travel readiness

Education

Bachelor's degree in business, healthcare administration, hospitality, or related field

Tools

Microsoft Office

Job description

Tareen Dermatology PA in Roseville, MN is seeking an experienced Aesthetics Manager to lead the cosmetic services division across multiple locations. You will oversee daily operations, supervise teams, coordinate training, manage scheduling, inventory, and performance reporting to ensure a high-quality patient experience.

The role emphasizes team leadership, process improvement, HIPAA-compliant records, and collaboration with marketing for promotions and events. Travel to locations is required.