Aesthetic Spa Client Care Specialist

SkinSpirit; Palo Alto (CA); On-site; USD 27,552 - 37,195; Full time

Benefits offered by this job

Generous employee discounts

Paid holidays

401k plan with company match

Medical, Vision, and Dental insurance

Job summary

SkinSpirit in Palo Alto is looking for a motivated Client Care Coordinator to enhance the customer experience at our medical spa. The role involves scheduling appointments, managing client transactions, and providing outstanding customer service while handling a variety of administrative tasks.

Ideal candidates will possess exceptional communication skills and have previous customer service experience. Join us at SkinSpirit, a leader in aesthetic skincare, and become part of our dedicated team!

Qualifications

• 1+ years of customer or sales experience required; experience in an aesthetic setting preferred.
• Excellent verbal and written communication skills.
• Ability to be efficient and productive in a fast-paced environment.

Responsibilities

• Provide excellent client care and customer service.
• Manage appointments (scheduling, moving and canceling appointments).
• Ensure complete guest satisfaction.

Skills

Customer service skills

Multi-tasking

Attention to detail

Team player

Technical software skills (Outlook, Excel, Word)

Education

High School Diploma or GED required; AA preferred

Tools

Zenoti or other POS systems

Job description

SkinSpirit in Palo Alto is looking for a motivated Client Care Coordinator to enhance the customer experience at our medical spa. The role involves scheduling appointments, managing client transactions, and providing outstanding customer service while handling a variety of administrative tasks.

Ideal candidates will possess exceptional communication skills and have previous customer service experience. Join us at SkinSpirit, a leader in aesthetic skincare, and become part of our dedicated team!