Aesthetic Medspa Front Desk Coordinator – Competitive Pay

Cosmetic Physician Partners, LLC; Eugene, Northern (OR, KY); Hybrid; USD 42,000 - 64,000; Full time

Benefits offered by this job

401(k) Matching

Discounted services

Culture & People-First

Job summary

Dr. Lee B. Daniel Aesthetic Plastic Surgery & Medspa in Eugene, Oregon, is seeking a friendly Front Desk Coordinator who will be the first and last point of contact for patients, ensuring a welcoming, professional experience.

You will manage appointment scheduling, coordinate provider calendars, and handle high volumes of phone and text communications to keep patient flow smooth. Collaborate with clinical staff, assist with payments and invoicing, educate clients about services and promotions,

Qualifications

• Experience managing phone systems and scheduling in an office environment.
• Excellent communication, organizational, and multitasking abilities.
• Proficiency in computer systems.
• Knowledge of medical terminology, cosmetic procedures, and skincare products is a plus.

Responsibilities

• Greet patients warmly and manage front-desk interactions.
• Schedule and confirm appointments for consultations, treatments, and follow-ups.
• Coordinate provider calendars to maximize efficiency.
• Handle cancellations, rescheduling, and waitlists with accurate records.
• Inform patients about services, pricing, and promotions.
• Answer a high volume of calls and patient texts.
• Collaborate with clinical staff to ensure smooth patient flow.
• Assist in collecting payments and processing invoices.
• Build relationships to promote loyalty and repeat visits.
• Address client concerns professionally and escalate when needed.
• Educate clients about new treatments, products, promotions.
• Maintain a clean, organized, welcoming reception.

Skills

Phone scheduling

Communication skills

Computer proficiency

Medical terminology

Job description

Dr. Lee B. Daniel Aesthetic Plastic Surgery & Medspa in Eugene, Oregon, is seeking a friendly Front Desk Coordinator who will be the first and last point of contact for patients, ensuring a welcoming, professional experience.

You will manage appointment scheduling, coordinate provider calendars, and handle high volumes of phone and text communications to keep patient flow smooth. Collaborate with clinical staff, assist with payments and invoicing, educate clients about services and promotions,