Aesthetic Medical Devices Trainer & Educator

Cynosure Inc; Cleveland (OH); Hybrid; USD 85,000 - 110,000; Full time

Job summary

Cynosure, Inc. is seeking a Nurse Clinical Trainer for the Midwest Region (Evergreen) based in Cleveland, OH. You will train new and existing customers on Cynosure products and support pre- and post-sale activities.

The role requires coordinating trainings, addressing clinical questions, and updating educational materials. Ideal candidates hold a nursing-related degree with 3–5 years of clinical training experience using Cynosure energy-based devices and possess strong communication,

Qualifications

• Bachelor’s Degree or equivalent experience in nursing, education, life sciences, or another related field (RN, LPN, NP, or PA preferred).
• Three to five years of clinical training or experience in a medical setting using Cynosure brand energy-based devices.
• Strong interpersonal, communication, and problem-solving skills required.

Responsibilities

• Train new and existing customers on all Cynosure products and provide training support pre- and post-sale.
• Schedule initial trainings within two to three weeks of equipment installation.
• Field clinical questions from customers and provide timely responses.
• Update educational materials as needed.
• Coordinate travel for site trainings and ensure successful in-service at customer sites.
• Record, communicate, and track all visits.
• Embody and deliver the company’s Exceptional Everyday ethos.

Skills

Interpersonal skills

Problem solving

Written communication

Oral communication

Integrity

Travel scheduling

Presentation skills

MS Office

Education

Bachelor's degree or higher in nursing/related field

Job description

Job Summary

Responsible for training our new and existing customers on all Cynosure products. This includes product training and support pre or post sale.

Essential Duties and Responsibilities

The incumbent may be asked to perform other function-related activities in addition to the below mentioned responsibilities as reasonably required by business needs.

• New Product training
• Product re-training
• Discuss critical account information with sales team before all trainings
• Schedule initial training within target timeframe of two to three weeks of equipment installation
• Ensure that new accounts have ordered the necessary products and accessories for a successful in-service and check to confirm receipt at customer site before in-service date
• Provide input on updating educational material
• Field clinical questions from customers when necessary
• Record, communicate and track all visit
• View email and software applications daily to aid in timely response
• Embody and deliver the “Exceptional Everyday”

Qualifications

Education

• Bachelor’s Degree or equivalent experience in nursing, education, life Sciences, or another related field. RN, LPN, NP, or PA preferred.

Experience

• Preferred three to five years of clinical training or experience in a medical setting using Cynosure brand energy-based devices.

Skills

• Strong interpersonal skills, able to work with staff at all levels
• Demonstrated problem-solving skills
• Excellent written and oral communication skills
• Demonstrates trustworthiness, respect and integrity
• Must be able to schedule travel in the most efficient and effective manner to maximize time
• Excellent communication skills written, verbal, and presentation.
• Possess a positive, proactive approach to solving clinical issues or technical problems
• Proficient in Microsoft Office applications and web tools.

Physical Demands

The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

• ☐ Sit; use hands to finger, handle or feel objects, tools, or controls.
• ☒ Stand; walk; reach with hands and arms; and stoop, kneel, crouch, or crawl.
• ☒ Lifting/pushing/pulling and carrying products weighing up to 45 pounds
• ☒ Potential Exposure to moving mechanical parts, vibration and/or moderate noise levels.
• ☒ Potential Exposure to hazardous chemicals or other materials.
• ☒ Potential Exposure to blood.
• ☒ Other (please specify): Extensive travel, up to 80%; Valid driver’s license and vehicle available for work use required