Aesthetic Maintenance Manager

Benchmark Hospitality at DU; Roanoke (TX); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Weekly pay

Free lunch for associates

Medical insurance within 30 days

Employer matching 401k

Tuition reimbursement

Free parking on-site

Uniforms provided and laundered

Hotel employee discounts

Job summary

Pyramid Global Hospitality is seeking an Assistant Aesthetic Manager for Deloitte University in Westlake, TX. You will maintain and improve interior/exterior finishes, oversee the guest room maintenance program, and lead a supervisory team to deliver high-quality service.

Responsibilities include recruitment, training, scheduling, and coordinating preventive maintenance, with a focus on safety, documentation, and guest satisfaction.

Qualifications

• Two years of related experience in construction, project management, or building maintenance.
• One year supervisory experience.
• Understanding of building finishes and related services.
• Ability to read blueprints, specs, and construction docs.
• Proficiency in Microsoft Word/Excel/Outlook; Teams beneficial.
• Knowledge of service ticketing systems; HotSOS experience preferred.
• Texas driver's license with clean record; must be 21+.

Responsibilities

• Recruit, interview, train, coach, discipline and appraise staff.
• Create schedules and approve time off and shifts.
• Direct staff to maximize efficiency while upholding standards.
• Coach and develop staff for growth within the company.
• Oversee guestroom preventive maintenance programs and scheduling.
• Inspect aesthetic repairs and ensure quality of work.
• Maintain work order systems and records, track progress.
• Ensure 25% inspection of staff work and 100% of contractor work.
• Respond to guest requests and aim to resolve 90% in 15 minutes and 80% in 30 minutes.
• Operate office equipment, EMS systems and Life Safety Systems with training.
• Location: Benchmark Hospitality at Deloitte University Hotel & Training Center

Skills

Supervisory experience

Staff training

Scheduling

MS Office

Blueprint reading

Service Ticketing (HotSOS)

Tools

Service Ticketing System (HotSOS)

Job description

Pyramid Global Hospitality is seeking an Assistant Aesthetic Manager for Deloitte University in Westlake, TX. You will maintain and improve interior/exterior finishes, oversee the guest room maintenance program, and lead a supervisory team to deliver high-quality service.

Responsibilities include recruitment, training, scheduling, and coordinating preventive maintenance, with a focus on safety, documentation, and guest satisfaction.