Aesthetic Client Experience Coordinator

Advanced MedAesthetic Partners, Inc.; St. Louis (MO); On-site; USD 25,000 - 28,000; Full time

Job summary

Avelure Med Spa- Sunset Hills is seeking a Patient Care Coordinator to create a warm, professional client experience from arrival through checkout, while supporting consultations, scheduling, follow-up, and patient education.

The ideal candidate is friendly, organized, confident communicating with clients and team members, and comfortable discussing aesthetic treatments in a consultative way to help connect clients with appropriate services and meet growth goals.

Qualifications

• Previous experience in aesthetics, med spa, plastic surgery, cosmetic dermatology, medical office, hospitality, retail sales, or another patient-facing role preferred.
• Strong communication and customer service skills.
• Comfortable educating clients and supporting sales goals.
• Organized, dependable, and able to follow through on tasks.
• Professional, positive, and team-oriented.
• High school diploma or equivalent required.
• 5 days per week/ every other Saturday availability required.

Responsibilities

• Create a positive and professional experience for clients from arrival through checkout.
• Greet clients warmly and help them feel comfortable and supported.
• Communicate clearly and professionally with clients, providers, and team members.
• Support client consultations by listening to client goals and helping connect them with appropriate services.
• Educate clients on available treatments, procedures, products, and services.
• Support scheduling, follow-up, patient outreach, and retention efforts.
• Promote treatments and products through a consultative, educational approach.
• Help the practice meet client experience, sales, and growth goals.
• Handle sensitive client and business information with discretion and confidentiality.

Skills

Communication skills

Customer service

Organization

Team-oriented

Sales support

Education

High school diploma or equivalent

Job description

Avelure Med Spa- Sunset Hills is seeking a Patient Care Coordinator to create a warm, professional client experience from arrival through checkout, while supporting consultations, scheduling, follow-up, and patient education.

The ideal candidate is friendly, organized, confident communicating with clients and team members, and comfortable discussing aesthetic treatments in a consultative way to help connect clients with appropriate services and meet growth goals.