Aesthetic Client Experience Specialist

Advanced Medaesthetic Partners; St. Louis (MO); On-site; USD 25,000 - 28,000; Full time

Job summary

Advanced MedAesthetic Partners' Avelure-Sunset Hills clinic seeks a Patient Care Coordinator to ensure a warm, professional client experience from arrival through checkout, while supporting consultations, scheduling, follow-up, and patient education.

The ideal candidate is friendly, organized, and confident communicating with clients and team members, comfortable discussing aesthetic treatments, products, and services in a consultative way, and committed to helping the practice grow.

Qualifications

• Previous experience in aesthetics, med spa, plastic surgery, cosmetic dermatology, medical office, hospitality, retail sales, or another patient-facing role preferred.
• Strong communication and customer service skills.
• Comfortable educating clients and supporting sales goals.
• Organized, dependable, and able to follow through on tasks.
• Professional, positive, and team-oriented.
• High school diploma or equivalent required.
• 5 days per week/ every other Saturday availability required.

Responsibilities

• Create a positive and professional experience for clients from arrival through checkout.
• Greet clients warmly and help them feel comfortable and supported.
• Communicate clearly and professionally with clients, providers, and team members.
• Support client consultations by listening to client goals and helping connect them with appropriate services.
• Educate clients on available treatments, procedures, products, and services.
• Support scheduling, follow-up, patient outreach, and retention efforts.
• Promote treatments and products through a consultative, educational approach.
• Help the practice meet client experience, sales, and growth goals.
• Handle sensitive client and business information with discretion and confidentiality.
• Stay aligned with the vision, values, and service standards of the practice.

Skills

Customer service

Sales support

Communication

Organized

Team oriented

Education

High school diploma or equivalent

Job description

Advanced MedAesthetic Partners' Avelure-Sunset Hills clinic seeks a Patient Care Coordinator to ensure a warm, professional client experience from arrival through checkout, while supporting consultations, scheduling, follow-up, and patient education.

The ideal candidate is friendly, organized, and confident communicating with clients and team members, comfortable discussing aesthetic treatments, products, and services in a consultative way, and committed to helping the practice grow.