Aerospace Sales Admin: Customer & Ops Support

Fastener Distribution Holdings; Fort Worth (TX); On-site; USD 42,000 - 68,000; Full time

Benefits offered by this job

Medical benefits

Dental & Vision

FSA

401k matching

Wellness programs

Job summary

FDH Aero in Fort Worth, TX is seeking a Sales Administrator to support the sales team by coordinating administrative tasks, scheduling, and customer communications. You will prepare reports, align marketing materials with sales objectives, and ensure accurate order processing.

The role requires 2–3 years of sales experience, an Associate’s degree or equivalent, and proficiency in Microsoft Office. ITAR/EAR compliance and ERP basics are noted, with a competitive benefits package.

Qualifications

• Associate’s degree or equivalent from a two-year college or technical school.
• 2-3 years of sales experience.
• Experience with Quantum is helpful.
• Ability to read and interpret general business periodicals, technical procedures or government regulations.
• Ability to write reports, business correspondence and procedures.
• Strong problem-solving and analytical thinking abilities, with a keen attention to detail.
• Ability to work collaboratively across cross-functional teams and manage multiple priorities in a fast-paced environment.
• Skilled in Microsoft Office (Excel, PowerPoint, Word, etc.)
• Knowledge in company basic ERP and internet browsing.

Responsibilities

• Assist the sales team with scheduling appointments, meetings, and travel arrangements.
• Prepare sales reports, presentations, and other materials for sales meetings and presentations.
• Coordinate with marketing teams to ensure promotional materials and campaigns align with sales objectives.
• Receive and process customer orders accurately and efficiently.
• Coordinate with various departments to ensure timely order fulfillment and delivery.
• Maintain records of sales orders, invoices, and shipping documents.
• Serve as the main point of contact for customer inquiries and requests.
• Address customer concerns and resolve issues in a timely and professional manner.
• Provide product information, pricing, and availability to customers as needed.
• Maintain accurate and up-to-date customer and sales data in CRM software.
• Generate reports on sales performance, trends, and forecasts for analysis.
• Assist in analyzing sales data to identify opportunities for growth and improvement.
• Provide general administrative support to the sales team, including filing, scanning, and organizing documents.
• Maintain calendars, schedules, and correspondence for sales representatives.
• Assist in preparing proposals, contracts, and other sales-related documents.
• Performs other duties as assigned.

Skills

Sales experience

CRM systems

Microsoft Office

ERP basics

Attention to detail

Cross-functional collaboration

Education

Associate’s degree or equivalent

Tools

Quantum

Job description

FDH Aero in Fort Worth, TX is seeking a Sales Administrator to support the sales team by coordinating administrative tasks, scheduling, and customer communications. You will prepare reports, align marketing materials with sales objectives, and ensure accurate order processing.

The role requires 2–3 years of sales experience, an Associate’s degree or equivalent, and proficiency in Microsoft Office. ITAR/EAR compliance and ERP basics are noted, with a competitive benefits package.