Aerospace Program Manager: Cross-Functional Delivery

ArtiFlex Manufacturing; Sterling Heights (MI); On-site; USD 100,000 - 135,000; Full time

Job summary

ArtiFlex Manufacturing is seeking a Program Manager for Aerospace, Defense & Prototype to lead technically complex manufacturing programs. You will align technical execution, program controls, and stakeholder expectations from initiation through delivery in Sterling Heights, Michigan.

You will manage change notifications, schedules, ERP data, APQP, cross‑functional teams and customer communications to drive on‑time performance and customer satisfaction.

Qualifications

• Ten years of experience in a manufacturing environment with program management or related experience.
• Minimum five years in an aerospace or defense manufacturing/engineering environment (preferred).
• Bachelor's Degree in Engineering, Business or related field (preferred).
• Fluent English: read, write and speak.

Responsibilities

• Manages all communication requirements within the organization for change notification.
• Attend internal and external project-related meetings and follow up on open issues and past due items.
• Create and maintain project timelines and monitor status against plan.
• ERP data management including customer orders and schedules.
• Enter material requisitions and track raw material procurement activities when not driven by MRP.
• Issue outside service purchase orders with Supply Chain oversight and track supplier performance to completion dates.
• Serve as primary liaison between customers and ArtiFlex for given projects and ensure timely communication.
• Monitor order progress and provide updates on lead times and delivery schedules.
• Manage customer shipping documentation including ERP shippers, SLIs, customs invoices, PTSs, and certification packages.
• Lead APQP process throughout program life and track open issues and timeline.
• Relay customer feedback to internal departments to drive continuous improvement.
• Build strong relationships with customers to foster trust and loyalty.
• Address inquiries and resolve issues promptly; identify opportunities to enhance customer satisfaction and drive growth.
• Maintain professional relationships with subordinates, peers, managers, suppliers and customers.
• Comply with corporate policies including Quality Management System.
• Translate technical requirements into executable program plans.
• Identify and manage technical risks in collaboration with engineering.
• Support technical reviews with customers for readiness and compliance.
• Track program performance across cost, schedule, scope, and technical maturity.
• Coordinate cross-functional teams including engineering, manufacturing, supply chain, quality and finance.
• Maintain confidentiality in all aspects of the job.

Skills

Communication

Project management

ERP data management

Stakeholder management

Cross-functional team leadership

Cost control

Education

Bachelor's Degree in Engineering/Business

Tools

Microsoft Office

Job description

ArtiFlex Manufacturing is seeking a Program Manager for Aerospace, Defense & Prototype to lead technically complex manufacturing programs. You will align technical execution, program controls, and stakeholder expectations from initiation through delivery in Sterling Heights, Michigan.

You will manage change notifications, schedules, ERP data, APQP, cross‑functional teams and customer communications to drive on‑time performance and customer satisfaction.