Program Manager (AERO)

ArtiFlex Manufacturing; Sterling Heights (MI); On-site; USD 100,000 - 135,000; Full time

Job summary

ArtiFlex Manufacturing is seeking a Program Manager for Aerospace, Defense & Prototype to lead technically complex manufacturing programs. You will align technical execution, program controls, and stakeholder expectations from initiation through delivery in Sterling Heights, Michigan.

You will manage change notifications, schedules, ERP data, APQP, cross‑functional teams and customer communications to drive on‑time performance and customer satisfaction.

Qualifications

• Ten years of experience in a manufacturing environment with program management or related experience.
• Minimum five years in an aerospace or defense manufacturing/engineering environment (preferred).
• Bachelor's Degree in Engineering, Business or related field (preferred).
• Fluent English: read, write and speak.

Responsibilities

• Manages all communication requirements within the organization for change notification.
• Attend internal and external project-related meetings and follow up on open issues and past due items.
• Create and maintain project timelines and monitor status against plan.
• ERP data management including customer orders and schedules.
• Enter material requisitions and track raw material procurement activities when not driven by MRP.
• Issue outside service purchase orders with Supply Chain oversight and track supplier performance to completion dates.
• Serve as primary liaison between customers and ArtiFlex for given projects and ensure timely communication.
• Monitor order progress and provide updates on lead times and delivery schedules.
• Manage customer shipping documentation including ERP shippers, SLIs, customs invoices, PTSs, and certification packages.
• Lead APQP process throughout program life and track open issues and timeline.
• Relay customer feedback to internal departments to drive continuous improvement.
• Build strong relationships with customers to foster trust and loyalty.
• Address inquiries and resolve issues promptly; identify opportunities to enhance customer satisfaction and drive growth.
• Maintain professional relationships with subordinates, peers, managers, suppliers and customers.
• Comply with corporate policies including Quality Management System.
• Translate technical requirements into executable program plans.
• Identify and manage technical risks in collaboration with engineering.
• Support technical reviews with customers for readiness and compliance.
• Track program performance across cost, schedule, scope, and technical maturity.
• Coordinate cross-functional teams including engineering, manufacturing, supply chain, quality and finance.
• Maintain confidentiality in all aspects of the job.

Skills

Communication

Project management

ERP data management

Stakeholder management

Cross-functional team leadership

Cost control

Education

Bachelor's Degree in Engineering/Business

Tools

Microsoft Office

Job description

The Program Manager at Aerospace, Defense & Prototype leads technically complex manufacturing programs by combining strong engineering understanding, exceptional organizational skills, and clear, effective communication. This role ensures alignment between technical execution, program controls, and stakeholder expectations from program initiation through delivery.

This position is located at Aerospace, Defense & Prototype in Sterling Heights, Michigan.

Primary Responsibilities

• Manages all communication requirements within the organization for change notification.
• Attend all internal and external project-related meetings. Responsible to maintain project open issues/action items and for follow up on past due items.
• Creates and maintains project timeline and monitors status to the plan.
• Responsible for ERP data management including but not limited to customer orders and schedules.
• Enters material requisitions and tracks all raw material procurement activities when not driven by the MRP process.
• Responsible for issuing outside service purchase orders with Supply Chain oversight and tracking supplier performance to completion dates.
• Serve as the primary liaison between customers and ArtiFlex for given projects, ensuring timely and accurate communication regarding orders, inquiries, and issue resolutions.
• Monitor order progress and provide timely updates to customers on lead times and delivery schedules
• Manages customer required shipping documentation including but not limited to ERP shippers, SLI’s, customs invoices, PTS’s, and certification packages.
• Leads APQP process throughout program life, keeping track of open issues and timeline.
• Relay customer feedback and requirements to internal departments, facilitating continuous improvement initiatives.
• Build and maintain strong relationships with customers, foster trust and loyalty.
• Proactively address customer inquiries and concerns, resolving issues promptly and effectively.
• Identify opportunities to enhance customer satisfaction and drive business growth.
• Maintains professional, cooperative relationships with subordinates, peers, managers, outside suppliers and customers.
• Comply with all corporate policies and procedures, including adherence to Quality Management System.
• Translate technical requirements into executable program plans
• Identify and manage technical risks, during process design phase in collaboration with engineering.
• Support technical reviews with customers to ensure program readiness and compliance.
• Track program performance across cost, schedule, scope, and technical maturity.
• Coordinate cross-functional teams including engineering, manufacturing, supply chain, quality, and finance
• Maintains confidentiality in all aspects of the job.

Additional Responsibilities

• Ability to work with mathematical concepts and conversions.
• Ability to work with statistical data and apply concepts such as whole numbers and fractions, ratios and proportions and work with measurement devices.
• Ability to accurately identify and analyze trends.
• Ability to understand requests for proposals and convert those requests into the terms, standards and units of production and measurement utilized within the ArtiFlex organization.
• Production and manufacturing industry knowledge, including understanding of cost centers in an operation such as product costing, overhead absorption and measurement processes.
• Experience with management planning and goal setting.
• Experience with databases, spreadsheets or other analysis tools.
• Ability to deal tactfully with human issues pertaining to vendors, peers and most importantly customers.

Position Requirements

• Ten (10) years of experience in a manufacturing environment with program management or related experience.
• Minimum five (5) years of previous work experience in an aerospace or defense manufacturing / engineering environment, preferred.
• Bachelor's Degree Engineering, Business or related field, preferred.
• Requires strong organizational skills, including the ability to effectively manage multiple projects, prioritize tasks and complete assignments within expected time frames without compromising work product.
• Skills, knowledge or abilities: Read, write & speak the English language fluently.
• Must have excellent communication and interpersonal skills.
• Must possess strong computer skills. Competency in Microsoft Office.