Aerospace Order Fulfillment Specialist

GE Aerospace; Grand Rapids (MI); On-site; USD 55,000 - 80,000; Full time

Job summary

GE Aerospace is seeking a Customer Order and Fulfillment Specialist at our Grand Rapids facility to drive execution across the order lifecycle, entering complex orders in ERP and updating sales orders to match customer POs. You will monitor orders, collaborate with cross-functional teams, ensure timely billing with Finance, and uphold safety, quality, delivery and cost objectives.

Required: Bachelor's degree or HS diploma with 4+ years in Supply Chain/Operations; proficiency in Oracle and SAP;

Qualifications

• Bachelor's degree from an accredited university or college (or a High School diploma / GED with at least 4 years of experience in Supply Chain, Operations, Customer Service, and/or Manufacturing)
• ERP systems and order management tools such as Oracle and SAP
• Excellent organizational and time management skills

Responsibilities

• Enter complex customer orders into the ERP system with a high degree of accuracy and attention to detail.
• Review, maintain, and update sales orders to ensure alignment with customer purchase orders and contract requirements.
• Pull and verify customer purchase orders from customer portals to support timely and accurate order processing.
• Monitor orders monthly to proactively address issues that may impact quality, delivery, or customer satisfaction.
• Partner with cross-functional teams, including order fulfillment, contracts, program managers, and shipping, to resolve order-related issues and remove execution roadblocks.
• Coordinate with finance to support invoice release and ensure accurate, timely billing.
• Validate order data, pricing, terms, and required documentation to ensure compliance with internal processes and customer requirements.
• Communicate clearly with internal stakeholders regarding order status, changes, and issue resolution.
• Support continuous improvement by identifying process gaps, improving order management workflows, and helping drive stronger operational performance.
• Maintain accurate records and documentation within ERP systems, customer portals, and other business tools.

Skills

Strong attention to detail

Excellent organizational skills

Time management

Cross-functional collaboration

Problem-solving

Communication skills

Ability to work under pressure

Education

Bachelor's degree

Tools

Oracle

SAP

Job description

GE Aerospace is seeking a Customer Order and Fulfillment Specialist at our Grand Rapids facility to drive execution across the order lifecycle, entering complex orders in ERP and updating sales orders to match customer POs. You will monitor orders, collaborate with cross-functional teams, ensure timely billing with Finance, and uphold safety, quality, delivery and cost objectives.

Required: Bachelor's degree or HS diploma with 4+ years in Supply Chain/Operations; proficiency in Oracle and SAP;