Aerospace IT Support Technician (Onsite)

Votaw Precision Technologies LLC; Santa Fe Springs (CA); On-site; USD 55,000 - 75,000; Full time

Job summary

Votaw Precision Technologies LLC in Santa Fe Springs, CA, is seeking an IT Support Technician to provide day-to-day user support across production, engineering, and admin. You will handle first-line help desk tasks, endpoint management, and shop-floor device support to keep manufacturing operations running smoothly.

The role requires 2+ years in a desktop support role, solid Windows/M365 skills, and a customer-focused mindset.

Qualifications

• 2+ years in a help desk / desktop support role.
• Solid Windows, Microsoft 365, and endpoint troubleshooting skills.
• Strong customer-service orientation; comfortable supporting a manufacturing floor across shifts.
• Ability to work on-site in Santa Fe Springs, CA.

Responsibilities

• First-line IT support across shifts — hardware, software, accounts, shop-floor terminals, printing, and connectivity.
• Endpoint management — imaging, deployment, patching, and lifecycle in line with platform security baselines.
• Hands-and-eyes support supporting shop-floor data-collection devices and terminals in partnership with the platform team.
• User account and access support via the platform identity system.
• Adherence to security policy in a CMMC L2 / ITAR environment — device compliance, removable-media rules, and reporting concerns.

Skills

Help desk experience

Windows / Microsoft 365

Customer service

On-site work

Tools

Microsoft GCC High

Intune

Active Directory/Entra

Job description

Votaw Precision Technologies LLC in Santa Fe Springs, CA, is seeking an IT Support Technician to provide day-to-day user support across production, engineering, and admin. You will handle first-line help desk tasks, endpoint management, and shop-floor device support to keep manufacturing operations running smoothly.

The role requires 2+ years in a desktop support role, solid Windows/M365 skills, and a customer-focused mindset.