Aerospace Field Service Engineer – Engine Fleet

RTX (Raytheon); East Hartford (CT); On-site; USD 85,000 - 120,000; Full time

Job summary

RTX, through its Pratt & Whitney division, is seeking a Field Service Engineer to support the PW2000 and PW4000 engine fleets. You will resolve hot section and controls issues, work with airline customers, MRO facilities, and cross-functional teams to ensure safe, reliable engine operation.

You will travel up to 10% domestically and internationally, with on-site assignments and a focus on troubleshooting and customer support.

Qualifications

• Bachelor's degree in Engineering with 5+ years of relevant aerospace experience or Advanced degree with 3+ years of experience
• Experience supporting aerospace systems, turbine engine hardware, or engine components in operational environments
• Demonstrated success in technical troubleshooting, customer support, and leading technical teams or projects

Responsibilities

• Work with global airline customers, MRO facilities, and field service reps to guide on hot section and controls systems and troubleshoot issues
• Collaborate with engineering and program teams to resolve technical issues and improve fleet health
• Lead engine event investigations, identify root causes, and implement corrective actions
• Develop and communicate engineering authorizations and maintenance data for on-wing and engine shop maintenance
• Represent Pratt & Whitney in customer-facing engagements during meetings and reviews
• Identify recurring field issues and propose solutions to improve time on wing
• Maintain on-call availability for urgent customer and operational issues, including nights/weekends/holidays
• Travel up to 10% domestically and internationally

Skills

Field service engineering

Troubleshooting

Customer support

Cross-functional collaboration

Education

Bachelor's degree in Engineering

Tools

PW2000 Engine

PW4000 Engine

Job description

RTX, through its Pratt & Whitney division, is seeking a Field Service Engineer to support the PW2000 and PW4000 engine fleets. You will resolve hot section and controls issues, work with airline customers, MRO facilities, and cross-functional teams to ensure safe, reliable engine operation.

You will travel up to 10% domestically and internationally, with on-site assignments and a focus on troubleshooting and customer support.